Barclays

iOS

Barclays Services Limited

5.0

(2,333 total reviews)

Finance

View on App Store View Analytics

Negative Reviews

negative reviews found

What users complain about in Barclays

Users frequently report issues with the app's registration process, particularly due to phone number format restrictions that prevent German users from signing up. Many complain about poor customer service, including long wait times and unresolved issues. The app is also criticized for being slow, buggy, and lacking essential features like transaction details and language options.

Registration fails due to phone number formatHigh
Poor customer serviceMedium
App is slow and buggyMedium

AI summary of 51 recent 1-3 star reviews. Read the full reviews below.

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Frequently Asked Questions

What do users complain about most in Barclays?

Negative reviews on Barclays cluster around recurring complaint patterns visible in the 1-3 star reviews above. Common themes include app crashes, missing features, billing issues, and update regressions. Browse the negative reviews on this page to see the specific issues real users in App Store are reporting.

How is Barclays rated on App Store?

Barclays has an average rating of 4.8 stars from 2,333 ratings on App Store. The negative review breakdown above shows the 1-3 star reviews that the headline rating averages out, grouped by complaint type so you can see what users actually struggle with.

Why does Barclays have negative reviews?

Even apps with strong overall ratings accumulate 1-3 star reviews when users hit specific issues. For Barclays, the negative reviews on this page reveal the friction points that the marketing pages and headline rating do not show. Reading the actual complaints surfaces patterns weeks before they appear in app store rating averages.

Is Barclays worth installing in 2026?

Barclays is highly-rated overall with 4.8 stars. The negative reviews above are useful for understanding the specific edge cases (paywalls, account recovery, regional restrictions) that the high average rating hides. Worth installing for most users in this category.

What are alternatives to Barclays?

Browse the Finance category to compare Barclays against similar apps with their own complaint patterns. The category leaderboard ranks apps by negative review ratio so you can spot which alternatives have fewer recurring complaints.