How to Cancel ZEIT WISSEN and Get a Refund
ZEIT WISSEN subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about ZEIT WISSEN billing.
Cancel ZEIT WISSEN on iPhone (iOS)
- 1Open the Settings app on your iPhone or iPad.
- 2Tap your name at the top of the screen to open your Apple ID.
- 3Tap Subscriptions to see every app that bills you through Apple.
- 4Find ZEIT WISSEN in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
- 5Tap Cancel Subscription and confirm. You keep access to ZEIT WISSEN until the current billing period ends, then it will not renew.
Cancel ZEIT WISSEN on Android
- 1Open the Google Play Store app on your Android device.
- 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
- 3Select ZEIT WISSEN from your list of subscriptions.
- 4Tap Cancel subscription and choose a reason when prompted.
- 5Confirm the cancellation. Uninstalling ZEIT WISSEN on its own does not stop billing, you must cancel the subscription here.
How to get a refund for ZEIT WISSEN
Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.
Go to reportaproblem.apple.com, sign in with your Apple ID, find the ZEIT WISSEN charge, choose Request a refund, pick a reason and submit.
Open the Play Store, go to your order history, select the ZEIT WISSEN purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.
What ZEIT WISSEN users report about billing
Users complain that the app is essentially a poorly adapted PDF reader for the print magazine, with no mobile optimization or interactive features. Many find the pricing unfair, especially since digital issues cost more than print or lack significant discounts. Frequent technical issues include download failures, unreadable text due to poor scaling, and non-functional demo versions or promo codes.
Summarized from 21 recent 1-3 star reviews. Read them before you renew.
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ZEIT WISSEN cancellation: frequently asked questions
Does canceling ZEIT WISSEN stop the charges immediately?
No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date ZEIT WISSEN will not charge you again. If you were charged unexpectedly, request a refund separately.
Can I get a refund from ZEIT WISSEN?
Refunds are handled by Apple or Google, not by ZEIT WISSEN directly. On iPhone, go to reportaproblem.apple.com, sign in, find the ZEIT WISSEN charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.
Why is ZEIT WISSEN still charging me after I canceled?
The most common causes: the cancellation did not finish (check that Subscriptions shows ZEIT WISSEN as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the App Store subscription settings to be sure.
How do I delete my ZEIT WISSEN account?
Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the ZEIT WISSEN app settings first, then cancel the subscription in the App Store and uninstall the app. Canceling alone does not erase your account.
Will I lose access to ZEIT WISSEN right after I cancel?
No. You keep full access to ZEIT WISSEN until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.