How to Cancel PlantNet and Get a Refund
PlantNet subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about PlantNet billing.
Cancel PlantNet on iPhone (iOS)
- 1Open the Settings app on your iPhone or iPad.
- 2Tap your name at the top of the screen to open your Apple ID.
- 3Tap Subscriptions to see every app that bills you through Apple.
- 4Find PlantNet in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
- 5Tap Cancel Subscription and confirm. You keep access to PlantNet until the current billing period ends, then it will not renew.
Cancel PlantNet on Android
- 1Open the Google Play Store app on your Android device.
- 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
- 3Select PlantNet from your list of subscriptions.
- 4Tap Cancel subscription and choose a reason when prompted.
- 5Confirm the cancellation. Uninstalling PlantNet on its own does not stop billing, you must cancel the subscription here.
How to get a refund for PlantNet
Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.
Go to reportaproblem.apple.com, sign in with your Apple ID, find the PlantNet charge, choose Request a refund, pick a reason and submit.
Open the Play Store, go to your order history, select the PlantNet purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.
What PlantNet users report about billing
Users frequently report that the app stops working or crashes, especially after updates. Many complain about the app's inability to accurately identify plants and its high subscription costs. Additionally, some users are frustrated with lost data and features after updates.
Summarized from 44 recent 1-3 star reviews. Read them before you renew.
PlantNet cancellation: frequently asked questions
Does canceling PlantNet stop the charges immediately?
No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date PlantNet will not charge you again. If you were charged unexpectedly, request a refund separately.
Can I get a refund from PlantNet?
Refunds are handled by Apple or Google, not by PlantNet directly. On iPhone, go to reportaproblem.apple.com, sign in, find the PlantNet charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.
Why is PlantNet still charging me after I canceled?
The most common causes: the cancellation did not finish (check that Subscriptions shows PlantNet as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the App Store subscription settings to be sure.
How do I delete my PlantNet account?
Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the PlantNet app settings first, then cancel the subscription in the App Store and uninstall the app. Canceling alone does not erase your account.
Will I lose access to PlantNet right after I cancel?
No. You keep full access to PlantNet until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.