ChatGPT

ChatGPT

iOS

OpenAI OpCo, LLC

(7,668,978 total reviews)
Productivity

Negative Reviews

0

negative reviews found

What users complain about in ChatGPT

Users frequently complain about strict usage limits, unreliable or incorrect responses, and aggressive monetization. Many express frustration with account deactivations, bugs, and poor customer support. Paid subscribers also report dissatisfaction with the value and performance compared to free alternatives.

  • Strict usage limitsHigh
  • Unreliable or incorrect answersHigh
  • Aggressive monetizationMedium

AI summary of 155 recent 1-3 star reviews. Read the full reviews below.

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Frequently Asked Questions

What do users complain about most in ChatGPT?

Negative reviews on ChatGPT cluster around recurring complaint patterns visible in the 1-3 star reviews above. Common themes include app crashes, missing features, billing issues, and update regressions. Browse the negative reviews on this page to see the specific issues real users in App Store are reporting.

How is ChatGPT rated on App Store?

ChatGPT has an average rating of 4.8 stars from 7,668,978 ratings on App Store. The negative review breakdown above shows the 1-3 star reviews that the headline rating averages out, grouped by complaint type so you can see what users actually struggle with.

Why does ChatGPT have negative reviews?

Even apps with strong overall ratings accumulate 1-3 star reviews when users hit specific issues. For ChatGPT, the negative reviews on this page reveal the friction points that the marketing pages and headline rating do not show. Reading the actual complaints surfaces patterns weeks before they appear in app store rating averages.

Is ChatGPT worth installing in 2026?

ChatGPT is highly-rated overall with 4.8 stars. The negative reviews above are useful for understanding the specific edge cases (paywalls, account recovery, regional restrictions) that the high average rating hides. Worth installing for most users in this category.

What are alternatives to ChatGPT?

Browse the Productivity category to compare ChatGPT against similar apps with their own complaint patterns. The category leaderboard ranks apps by negative review ratio so you can spot which alternatives have fewer recurring complaints.