How to Cancel Metrorower and Get a Refund
Metrorower subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about Metrorower billing.
Cancel Metrorower on iPhone (iOS)
- 1Open the Settings app on your iPhone or iPad.
- 2Tap your name at the top of the screen to open your Apple ID.
- 3Tap Subscriptions to see every app that bills you through Apple.
- 4Find Metrorower in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
- 5Tap Cancel Subscription and confirm. You keep access to Metrorower until the current billing period ends, then it will not renew.
Cancel Metrorower on Android
- 1Open the Google Play Store app on your Android device.
- 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
- 3Select Metrorower from your list of subscriptions.
- 4Tap Cancel subscription and choose a reason when prompted.
- 5Confirm the cancellation. Uninstalling Metrorower on its own does not stop billing, you must cancel the subscription here.
How to get a refund for Metrorower
Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.
Go to reportaproblem.apple.com, sign in with your Apple ID, find the Metrorower charge, choose Request a refund, pick a reason and submit.
Open the Play Store, go to your order history, select the Metrorower purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.
What Metrorower users report about billing
Users frequently report issues with bike locks not releasing despite payment, leading to repeated charges. Many complain about unclear fees, including unexpected high penalties for parking in incorrect zones. The app also has technical problems like login failures, poor interface design, and unreliable customer support.
Summarized from 88 recent 1-3 star reviews. Read them before you renew.
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Metrorower cancellation: frequently asked questions
Does canceling Metrorower stop the charges immediately?
No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date Metrorower will not charge you again. If you were charged unexpectedly, request a refund separately.
Can I get a refund from Metrorower?
Refunds are handled by Apple or Google, not by Metrorower directly. On iPhone, go to reportaproblem.apple.com, sign in, find the Metrorower charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.
Why is Metrorower still charging me after I canceled?
The most common causes: the cancellation did not finish (check that Subscriptions shows Metrorower as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the App Store subscription settings to be sure.
How do I delete my Metrorower account?
Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the Metrorower app settings first, then cancel the subscription in the App Store and uninstall the app. Canceling alone does not erase your account.
Will I lose access to Metrorower right after I cancel?
No. You keep full access to Metrorower until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.