How to Cancel Donna AI Song & Music Maker and Get a Refund
Donna AI Song & Music Maker subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about Donna AI Song & Music Maker billing.
Cancel Donna AI Song & Music Maker on iPhone (iOS)
- 1Open the Settings app on your iPhone or iPad.
- 2Tap your name at the top of the screen to open your Apple ID.
- 3Tap Subscriptions to see every app that bills you through Apple.
- 4Find Donna AI Song & Music Maker in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
- 5Tap Cancel Subscription and confirm. You keep access to Donna AI Song & Music Maker until the current billing period ends, then it will not renew.
Cancel Donna AI Song & Music Maker on Android
- 1Open the Google Play Store app on your Android device.
- 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
- 3Select Donna AI Song & Music Maker from your list of subscriptions.
- 4Tap Cancel subscription and choose a reason when prompted.
- 5Confirm the cancellation. Uninstalling Donna AI Song & Music Maker on its own does not stop billing, you must cancel the subscription here.
How to get a refund for Donna AI Song & Music Maker
Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.
Go to reportaproblem.apple.com, sign in with your Apple ID, find the Donna AI Song & Music Maker charge, choose Request a refund, pick a reason and submit.
Open the Play Store, go to your order history, select the Donna AI Song & Music Maker purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.
What Donna AI Song & Music Maker users report about billing
Users complain about being forced to pay for basic features after investing time in recording their voice, with many feeling misled by hidden costs. The app's voice generation quality is frequently criticized as poor or inaccurate, and subscription plans are seen as restrictive with additional paywalls for core functions.
Summarized from 43 recent 1-3 star reviews. Read them before you renew.
Donna AI Song & Music Maker cancellation: frequently asked questions
Does canceling Donna AI Song & Music Maker stop the charges immediately?
No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date Donna AI Song & Music Maker will not charge you again. If you were charged unexpectedly, request a refund separately.
Can I get a refund from Donna AI Song & Music Maker?
Refunds are handled by Apple or Google, not by Donna AI Song & Music Maker directly. On iPhone, go to reportaproblem.apple.com, sign in, find the Donna AI Song & Music Maker charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.
Why is Donna AI Song & Music Maker still charging me after I canceled?
The most common causes: the cancellation did not finish (check that Subscriptions shows Donna AI Song & Music Maker as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the App Store subscription settings to be sure.
How do I delete my Donna AI Song & Music Maker account?
Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the Donna AI Song & Music Maker app settings first, then cancel the subscription in the App Store and uninstall the app. Canceling alone does not erase your account.
Will I lose access to Donna AI Song & Music Maker right after I cancel?
No. You keep full access to Donna AI Song & Music Maker until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.