Proton Pass for Safari
App Store · Proton AG

How to Cancel Proton Pass for Safari and Get a Refund

Proton Pass for Safari subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about Proton Pass for Safari billing.

Cancel Proton Pass for Safari on iPhone (iOS)

  1. 1Open the Settings app on your iPhone or iPad.
  2. 2Tap your name at the top of the screen to open your Apple ID.
  3. 3Tap Subscriptions to see every app that bills you through Apple.
  4. 4Find Proton Pass for Safari in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
  5. 5Tap Cancel Subscription and confirm. You keep access to Proton Pass for Safari until the current billing period ends, then it will not renew.

Cancel Proton Pass for Safari on Android

  1. 1Open the Google Play Store app on your Android device.
  2. 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
  3. 3Select Proton Pass for Safari from your list of subscriptions.
  4. 4Tap Cancel subscription and choose a reason when prompted.
  5. 5Confirm the cancellation. Uninstalling Proton Pass for Safari on its own does not stop billing, you must cancel the subscription here.

How to get a refund for Proton Pass for Safari

Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.

iPhone (Apple)

Go to reportaproblem.apple.com, sign in with your Apple ID, find the Proton Pass for Safari charge, choose Request a refund, pick a reason and submit.

Android (Google)

Open the Play Store, go to your order history, select the Proton Pass for Safari purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.

What Proton Pass for Safari users report about billing

Users frequently complain about the lack of biometric authentication (e.g., TouchID) and reliance on less secure PINs. Many report issues with autofill functionality, including inconsistent performance and failure to work in Lockdown Mode. Additionally, slow development and missing features like passkey support and clipboard clearing are common frustrations.

No biometric authenticationAutofill issuesSlow development

Summarized from 11 recent 1-3 star reviews. Read them before you renew.

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Proton Pass for Safari cancellation: frequently asked questions

Does canceling Proton Pass for Safari stop the charges immediately?

No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date Proton Pass for Safari will not charge you again. If you were charged unexpectedly, request a refund separately.

Can I get a refund from Proton Pass for Safari?

Refunds are handled by Apple or Google, not by Proton Pass for Safari directly. On iPhone, go to reportaproblem.apple.com, sign in, find the Proton Pass for Safari charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.

Why is Proton Pass for Safari still charging me after I canceled?

The most common causes: the cancellation did not finish (check that Subscriptions shows Proton Pass for Safari as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the App Store subscription settings to be sure.

How do I delete my Proton Pass for Safari account?

Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the Proton Pass for Safari app settings first, then cancel the subscription in the App Store and uninstall the app. Canceling alone does not erase your account.

Will I lose access to Proton Pass for Safari right after I cancel?

No. You keep full access to Proton Pass for Safari until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.

Read the full review breakdown for Proton Pass for Safari
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