How to Cancel MySims™ Kingdom and Get a Refund
MySims™ Kingdom subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about MySims™ Kingdom billing.
Cancel MySims™ Kingdom on iPhone (iOS)
- 1Open the Settings app on your iPhone or iPad.
- 2Tap your name at the top of the screen to open your Apple ID.
- 3Tap Subscriptions to see every app that bills you through Apple.
- 4Find MySims™ Kingdom in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
- 5Tap Cancel Subscription and confirm. You keep access to MySims™ Kingdom until the current billing period ends, then it will not renew.
Cancel MySims™ Kingdom on Android
- 1Open the Google Play Store app on your Android device.
- 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
- 3Select MySims™ Kingdom from your list of subscriptions.
- 4Tap Cancel subscription and choose a reason when prompted.
- 5Confirm the cancellation. Uninstalling MySims™ Kingdom on its own does not stop billing, you must cancel the subscription here.
How to get a refund for MySims™ Kingdom
Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.
Go to reportaproblem.apple.com, sign in with your Apple ID, find the MySims™ Kingdom charge, choose Request a refund, pick a reason and submit.
Open the Play Store, go to your order history, select the MySims™ Kingdom purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.
What MySims™ Kingdom users report about billing
Users frequently report game-breaking bugs, particularly with mining and tutorials, making progression impossible. Many complain about unresponsive controls, glitches, and a frustrating camera system. Additionally, some users experience no sound and rapid battery drain.
Summarized from 25 recent 1-3 star reviews. Read them before you renew.
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MySims™ Kingdom cancellation: frequently asked questions
Does canceling MySims™ Kingdom stop the charges immediately?
No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date MySims™ Kingdom will not charge you again. If you were charged unexpectedly, request a refund separately.
Can I get a refund from MySims™ Kingdom?
Refunds are handled by Apple or Google, not by MySims™ Kingdom directly. On iPhone, go to reportaproblem.apple.com, sign in, find the MySims™ Kingdom charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.
Why is MySims™ Kingdom still charging me after I canceled?
The most common causes: the cancellation did not finish (check that Subscriptions shows MySims™ Kingdom as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the App Store subscription settings to be sure.
How do I delete my MySims™ Kingdom account?
Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the MySims™ Kingdom app settings first, then cancel the subscription in the App Store and uninstall the app. Canceling alone does not erase your account.
Will I lose access to MySims™ Kingdom right after I cancel?
No. You keep full access to MySims™ Kingdom until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.