Jetstar

Jetstar

iOS

Jetstar Airways Pty Ltd

(54,709 total reviews)
Travel

Negative Reviews

0

negative reviews found

What users complain about in Jetstar

Users frequently report technical issues with the Jetstar app, including login problems, crashes, and inability to view or manage bookings. Many complain about poor customer service, hidden fees, and inflexible policies. Additionally, the app's intrusive ads and slow performance are common frustrations.

  • App crashes or freezesHigh
  • Login or account issuesHigh
  • Poor customer serviceMedium

AI summary of 125 recent 1-3 star reviews. Read the full reviews below.

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Frequently Asked Questions

What do users complain about most in Jetstar?

Negative reviews on Jetstar cluster around recurring complaint patterns visible in the 1-3 star reviews above. Common themes include app crashes, missing features, billing issues, and update regressions. Browse the negative reviews on this page to see the specific issues real users in App Store are reporting.

How is Jetstar rated on App Store?

Jetstar has an average rating of 4.8 stars from 54,709 ratings on App Store. The negative review breakdown above shows the 1-3 star reviews that the headline rating averages out, grouped by complaint type so you can see what users actually struggle with.

Why does Jetstar have negative reviews?

Even apps with strong overall ratings accumulate 1-3 star reviews when users hit specific issues. For Jetstar, the negative reviews on this page reveal the friction points that the marketing pages and headline rating do not show. Reading the actual complaints surfaces patterns weeks before they appear in app store rating averages.

Is Jetstar worth installing in 2026?

Jetstar is highly-rated overall with 4.8 stars. The negative reviews above are useful for understanding the specific edge cases (paywalls, account recovery, regional restrictions) that the high average rating hides. Worth installing for most users in this category.

What are alternatives to Jetstar?

Browse the Travel category to compare Jetstar against similar apps with their own complaint patterns. The category leaderboard ranks apps by negative review ratio so you can spot which alternatives have fewer recurring complaints.