Dragonpass

iOS

Dragon Pass Company Limited

4.0

(28 total reviews)

Travel

View on App Store View Analytics

Negative Reviews

negative reviews found

What users complain about in Dragonpass

Users frequently report payment issues, including the app freezing when adding cards or rejecting valid payments. Many complain about poor customer support, with unresponsive hotlines and unresolved tickets. The app is also criticized for being buggy, having an outdated interface, and listing lounges that reject DragonPass memberships.

Payment card/add issuesHigh
Poor customer supportHigh
Buggy/unreliable appMedium

AI summary of 19 recent 1-3 star reviews. Read the full reviews below.

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Frequently Asked Questions

What do users complain about most in Dragonpass?

Negative reviews on Dragonpass cluster around recurring complaint patterns visible in the 1-3 star reviews above. Common themes include app crashes, missing features, billing issues, and update regressions. Browse the negative reviews on this page to see the specific issues real users in App Store are reporting.

How is Dragonpass rated on App Store?

Dragonpass has an average rating of 4.2 stars from 28 ratings on App Store. The negative review breakdown above shows the 1-3 star reviews that the headline rating averages out, grouped by complaint type so you can see what users actually struggle with.

Why does Dragonpass have negative reviews?

Even apps with strong overall ratings accumulate 1-3 star reviews when users hit specific issues. For Dragonpass, the negative reviews on this page reveal the friction points that the marketing pages and headline rating do not show. Reading the actual complaints surfaces patterns weeks before they appear in app store rating averages.

Is Dragonpass worth installing in 2026?

Dragonpass is well-rated overall with 4.2 stars. Read the negative reviews above before installing to see if the recurring complaints affect your specific use case (platform, country, payment method).

What are alternatives to Dragonpass?

Browse the Travel category to compare Dragonpass against similar apps with their own complaint patterns. The category leaderboard ranks apps by negative review ratio so you can spot which alternatives have fewer recurring complaints.