Alibaba.com - Marketplace B2B

Android

Alibaba Mobile

4.0

(3,029,757 total reviews)

Shopping

View on Google Play View Analytics

Negative Reviews

negative reviews found

What users complain about in Alibaba.com - Marketplace B2B

Users frequently complain about misleading shipping costs and promotional offers that don't apply as advertised. Many report excessive spam emails and intrusive ads, along with poor customer service and unresponsive sellers. Some also mention receiving counterfeit or incorrect items, with difficulty getting refunds or resolving disputes.

Misleading shipping/promotionsHigh
Excessive spam/adsHigh
Poor customer serviceMedium

AI summary of 104 recent 1-3 star reviews. Read the full reviews below.

Is Alibaba.com - Marketplace B2B legit and safe? See the trust verdict.

Is Alibaba.com - Marketplace B2B your app?

Turn these complaints into a fix list, reply to reviewers with AI, and get alerted when negative reviews spike.

Tools for developers

Fetching reviews, please wait...

Compare Alibaba.com - Marketplace B2B with another app

See side-by-side negative review analysis, rating breakdown, and complaint patterns.

Start a comparison →

Frequently Asked Questions

What do users complain about most in Alibaba.com - Marketplace B2B?

Negative reviews on Alibaba.com - Marketplace B2B cluster around recurring complaint patterns visible in the 1-3 star reviews above. Common themes include app crashes, missing features, billing issues, and update regressions. Browse the negative reviews on this page to see the specific issues real users in Google Play Store are reporting.

How is Alibaba.com - Marketplace B2B rated on Google Play Store?

Alibaba.com - Marketplace B2B has an average rating of 4.1 stars from 3,029,757 ratings on Google Play Store. The negative review breakdown above shows the 1-3 star reviews that the headline rating averages out, grouped by complaint type so you can see what users actually struggle with.

Why does Alibaba.com - Marketplace B2B have negative reviews?

Even apps with strong overall ratings accumulate 1-3 star reviews when users hit specific issues. For Alibaba.com - Marketplace B2B, the negative reviews on this page reveal the friction points that the marketing pages and headline rating do not show. Reading the actual complaints surfaces patterns weeks before they appear in app store rating averages.

Is Alibaba.com - Marketplace B2B worth installing in 2026?

Alibaba.com - Marketplace B2B is well-rated overall with 4.1 stars. Read the negative reviews above before installing to see if the recurring complaints affect your specific use case (platform, country, payment method).

What are alternatives to Alibaba.com - Marketplace B2B?

Browse the Shopping category to compare Alibaba.com - Marketplace B2B against similar apps with their own complaint patterns. The category leaderboard ranks apps by negative review ratio so you can spot which alternatives have fewer recurring complaints.