BPI

Android

BANK OF THE PHILIPPINE ISLANDS (BPI)

5.0

(306,517 total reviews)

Finance

View on Google Play View Analytics

Negative Reviews

negative reviews found

What users complain about in BPI

Users frequently report being unable to log in or access their accounts, often due to app freezes or errors after updates. Many complain about poor customer support and difficulty resolving issues, including problems with password resets and account activation. Other common frustrations include delayed transfers, missing account details, and the app not working abroad.

Login and access problemsHigh
Poor customer supportHigh
App freezes or crashesMedium

AI summary of 191 recent 1-3 star reviews. Read the full reviews below.

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Frequently Asked Questions

What do users complain about most in BPI?

Negative reviews on BPI cluster around recurring complaint patterns visible in the 1-3 star reviews above. Common themes include app crashes, missing features, billing issues, and update regressions. Browse the negative reviews on this page to see the specific issues real users in Google Play Store are reporting.

How is BPI rated on Google Play Store?

BPI has an average rating of 4.7 stars from 306,517 ratings on Google Play Store. The negative review breakdown above shows the 1-3 star reviews that the headline rating averages out, grouped by complaint type so you can see what users actually struggle with.

Why does BPI have negative reviews?

Even apps with strong overall ratings accumulate 1-3 star reviews when users hit specific issues. For BPI, the negative reviews on this page reveal the friction points that the marketing pages and headline rating do not show. Reading the actual complaints surfaces patterns weeks before they appear in app store rating averages.

Is BPI worth installing in 2026?

BPI is highly-rated overall with 4.7 stars. The negative reviews above are useful for understanding the specific edge cases (paywalls, account recovery, regional restrictions) that the high average rating hides. Worth installing for most users in this category.

What are alternatives to BPI?

Browse the Finance category to compare BPI against similar apps with their own complaint patterns. The category leaderboard ranks apps by negative review ratio so you can spot which alternatives have fewer recurring complaints.