How to Cancel Documents de Google and Get a Refund
Documents de Google subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about Documents de Google billing.
Cancel Documents de Google on iPhone (iOS)
- 1Open the Settings app on your iPhone or iPad.
- 2Tap your name at the top of the screen to open your Apple ID.
- 3Tap Subscriptions to see every app that bills you through Apple.
- 4Find Documents de Google in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
- 5Tap Cancel Subscription and confirm. You keep access to Documents de Google until the current billing period ends, then it will not renew.
Cancel Documents de Google on Android
- 1Open the Google Play Store app on your Android device.
- 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
- 3Select Documents de Google from your list of subscriptions.
- 4Tap Cancel subscription and choose a reason when prompted.
- 5Confirm the cancellation. Uninstalling Documents de Google on its own does not stop billing, you must cancel the subscription here.
How to get a refund for Documents de Google
Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.
Go to reportaproblem.apple.com, sign in with your Apple ID, find the Documents de Google charge, choose Request a refund, pick a reason and submit.
Open the Play Store, go to your order history, select the Documents de Google purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.
What Documents de Google users report about billing
Users frequently complain about the 'Find and Replace' tool not working after recent updates. Many report performance issues, including slow loading, crashes, and high memory usage. Mobile functionality is criticized for being poorly optimized, with difficulties in adding images, formatting text, and syncing documents.
Summarized from 69 recent 1-3 star reviews. Read them before you renew.
Documents de Google cancellation: frequently asked questions
Does canceling Documents de Google stop the charges immediately?
No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date Documents de Google will not charge you again. If you were charged unexpectedly, request a refund separately.
Can I get a refund from Documents de Google?
Refunds are handled by Apple or Google, not by Documents de Google directly. On iPhone, go to reportaproblem.apple.com, sign in, find the Documents de Google charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.
Why is Documents de Google still charging me after I canceled?
The most common causes: the cancellation did not finish (check that Subscriptions shows Documents de Google as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the Google Play subscription settings to be sure.
How do I delete my Documents de Google account?
Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the Documents de Google app settings first, then cancel the subscription in the Google Play and uninstall the app. Canceling alone does not erase your account.
Will I lose access to Documents de Google right after I cancel?
No. You keep full access to Documents de Google until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.