How to Cancel Hoopla: Your Library, Anywhere and Get a Refund
Hoopla: Your Library, Anywhere subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about Hoopla: Your Library, Anywhere billing.
Cancel Hoopla: Your Library, Anywhere on iPhone (iOS)
- 1Open the Settings app on your iPhone or iPad.
- 2Tap your name at the top of the screen to open your Apple ID.
- 3Tap Subscriptions to see every app that bills you through Apple.
- 4Find Hoopla: Your Library, Anywhere in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
- 5Tap Cancel Subscription and confirm. You keep access to Hoopla: Your Library, Anywhere until the current billing period ends, then it will not renew.
Cancel Hoopla: Your Library, Anywhere on Android
- 1Open the Google Play Store app on your Android device.
- 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
- 3Select Hoopla: Your Library, Anywhere from your list of subscriptions.
- 4Tap Cancel subscription and choose a reason when prompted.
- 5Confirm the cancellation. Uninstalling Hoopla: Your Library, Anywhere on its own does not stop billing, you must cancel the subscription here.
How to get a refund for Hoopla: Your Library, Anywhere
Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.
Go to reportaproblem.apple.com, sign in with your Apple ID, find the Hoopla: Your Library, Anywhere charge, choose Request a refund, pick a reason and submit.
Open the Play Store, go to your order history, select the Hoopla: Your Library, Anywhere purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.
What Hoopla: Your Library, Anywhere users report about billing
Users frequently report issues with the app losing their place in audiobooks or ebooks, experiencing crashes, and having difficulty downloading or accessing content. Many also express frustration with borrowing limits and the app's functionality on older devices or smart TVs.
Summarized from 89 recent 1-3 star reviews. Read them before you renew.
Hoopla: Your Library, Anywhere cancellation: frequently asked questions
Does canceling Hoopla: Your Library, Anywhere stop the charges immediately?
No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date Hoopla: Your Library, Anywhere will not charge you again. If you were charged unexpectedly, request a refund separately.
Can I get a refund from Hoopla: Your Library, Anywhere?
Refunds are handled by Apple or Google, not by Hoopla: Your Library, Anywhere directly. On iPhone, go to reportaproblem.apple.com, sign in, find the Hoopla: Your Library, Anywhere charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.
Why is Hoopla: Your Library, Anywhere still charging me after I canceled?
The most common causes: the cancellation did not finish (check that Subscriptions shows Hoopla: Your Library, Anywhere as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the Google Play subscription settings to be sure.
How do I delete my Hoopla: Your Library, Anywhere account?
Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the Hoopla: Your Library, Anywhere app settings first, then cancel the subscription in the Google Play and uninstall the app. Canceling alone does not erase your account.
Will I lose access to Hoopla: Your Library, Anywhere right after I cancel?
No. You keep full access to Hoopla: Your Library, Anywhere until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.