OYO : Hotel Booking App

Android

PRISM: Hotels, Homes & Experiences in 35 Countries

4.0

(1,962,626 total reviews)

यात्रा और स्थानीय

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Negative Reviews

negative reviews found

What users complain about in OYO : Hotel Booking App

Users frequently complain about hotels not matching the descriptions or photos, often being unhygienic or dirty. Many report issues with refunds, including hotels not honoring refunds for poor conditions or amenities. Additionally, users mention being charged extra fees by hotel staff despite pre-booking.

Hotels don't match descriptionsHigh
Refund issuesHigh
Extra charges by hotelsMedium

AI summary of 138 recent 1-3 star reviews. Read the full reviews below.

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Frequently Asked Questions

What do users complain about most in OYO : Hotel Booking App?

Negative reviews on OYO : Hotel Booking App cluster around recurring complaint patterns visible in the 1-3 star reviews above. Common themes include app crashes, missing features, billing issues, and update regressions. Browse the negative reviews on this page to see the specific issues real users in Google Play Store are reporting.

How is OYO : Hotel Booking App rated on Google Play Store?

OYO : Hotel Booking App has an average rating of 4.5 stars from 1,962,626 ratings on Google Play Store. The negative review breakdown above shows the 1-3 star reviews that the headline rating averages out, grouped by complaint type so you can see what users actually struggle with.

Why does OYO : Hotel Booking App have negative reviews?

Even apps with strong overall ratings accumulate 1-3 star reviews when users hit specific issues. For OYO : Hotel Booking App, the negative reviews on this page reveal the friction points that the marketing pages and headline rating do not show. Reading the actual complaints surfaces patterns weeks before they appear in app store rating averages.

Is OYO : Hotel Booking App worth installing in 2026?

OYO : Hotel Booking App is highly-rated overall with 4.5 stars. The negative reviews above are useful for understanding the specific edge cases (paywalls, account recovery, regional restrictions) that the high average rating hides. Worth installing for most users in this category.

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