How to Cancel Philips Lumea IPL and Get a Refund
Philips Lumea IPL subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about Philips Lumea IPL billing.
Cancel Philips Lumea IPL on iPhone (iOS)
- 1Open the Settings app on your iPhone or iPad.
- 2Tap your name at the top of the screen to open your Apple ID.
- 3Tap Subscriptions to see every app that bills you through Apple.
- 4Find Philips Lumea IPL in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
- 5Tap Cancel Subscription and confirm. You keep access to Philips Lumea IPL until the current billing period ends, then it will not renew.
Cancel Philips Lumea IPL on Android
- 1Open the Google Play Store app on your Android device.
- 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
- 3Select Philips Lumea IPL from your list of subscriptions.
- 4Tap Cancel subscription and choose a reason when prompted.
- 5Confirm the cancellation. Uninstalling Philips Lumea IPL on its own does not stop billing, you must cancel the subscription here.
How to get a refund for Philips Lumea IPL
Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.
Go to reportaproblem.apple.com, sign in with your Apple ID, find the Philips Lumea IPL charge, choose Request a refund, pick a reason and submit.
Open the Play Store, go to your order history, select the Philips Lumea IPL purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.
What Philips Lumea IPL users report about billing
Users report significant issues with the Philips Lumea IPL app, particularly after recent updates. Common complaints include the inability to select or edit treatment dates, frequent app errors, and a lack of intuitive design. Many also express frustration with the app's limited functionality and poor translation.
Summarized from 171 recent 1-3 star reviews. Read them before you renew.
Philips Lumea IPL cancellation: frequently asked questions
Does canceling Philips Lumea IPL stop the charges immediately?
No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date Philips Lumea IPL will not charge you again. If you were charged unexpectedly, request a refund separately.
Can I get a refund from Philips Lumea IPL?
Refunds are handled by Apple or Google, not by Philips Lumea IPL directly. On iPhone, go to reportaproblem.apple.com, sign in, find the Philips Lumea IPL charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.
Why is Philips Lumea IPL still charging me after I canceled?
The most common causes: the cancellation did not finish (check that Subscriptions shows Philips Lumea IPL as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the Google Play subscription settings to be sure.
How do I delete my Philips Lumea IPL account?
Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the Philips Lumea IPL app settings first, then cancel the subscription in the Google Play and uninstall the app. Canceling alone does not erase your account.
Will I lose access to Philips Lumea IPL right after I cancel?
No. You keep full access to Philips Lumea IPL until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.