How to Cancel Citizen: Protege el mundo and Get a Refund
Citizen: Protege el mundo subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about Citizen: Protege el mundo billing.
Cancel Citizen: Protege el mundo on iPhone (iOS)
- 1Open the Settings app on your iPhone or iPad.
- 2Tap your name at the top of the screen to open your Apple ID.
- 3Tap Subscriptions to see every app that bills you through Apple.
- 4Find Citizen: Protege el mundo in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
- 5Tap Cancel Subscription and confirm. You keep access to Citizen: Protege el mundo until the current billing period ends, then it will not renew.
Cancel Citizen: Protege el mundo on Android
- 1Open the Google Play Store app on your Android device.
- 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
- 3Select Citizen: Protege el mundo from your list of subscriptions.
- 4Tap Cancel subscription and choose a reason when prompted.
- 5Confirm the cancellation. Uninstalling Citizen: Protege el mundo on its own does not stop billing, you must cancel the subscription here.
How to get a refund for Citizen: Protege el mundo
Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.
Go to reportaproblem.apple.com, sign in with your Apple ID, find the Citizen: Protege el mundo charge, choose Request a refund, pick a reason and submit.
Open the Play Store, go to your order history, select the Citizen: Protege el mundo purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.
What Citizen: Protege el mundo users report about billing
Users primarily complain about the app requiring payment to access important information, which was previously free. Many express frustration with the subscription model, including difficulties canceling subscriptions and being charged unexpectedly. Additionally, users criticize the app for limiting functionality unless upgraded to a paid version.
Summarized from 83 recent 1-3 star reviews. Read them before you renew.
Citizen: Protege el mundo cancellation: frequently asked questions
Does canceling Citizen: Protege el mundo stop the charges immediately?
No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date Citizen: Protege el mundo will not charge you again. If you were charged unexpectedly, request a refund separately.
Can I get a refund from Citizen: Protege el mundo?
Refunds are handled by Apple or Google, not by Citizen: Protege el mundo directly. On iPhone, go to reportaproblem.apple.com, sign in, find the Citizen: Protege el mundo charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.
Why is Citizen: Protege el mundo still charging me after I canceled?
The most common causes: the cancellation did not finish (check that Subscriptions shows Citizen: Protege el mundo as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the Google Play subscription settings to be sure.
How do I delete my Citizen: Protege el mundo account?
Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the Citizen: Protege el mundo app settings first, then cancel the subscription in the Google Play and uninstall the app. Canceling alone does not erase your account.
Will I lose access to Citizen: Protege el mundo right after I cancel?
No. You keep full access to Citizen: Protege el mundo until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.