🇮🇩Worst Food & Drink Apps in Indonesia

The most complained-about food & drink apps in Indonesia on App Store and Google Play, ranked by total negative reviews (1-2 stars) from real users. Updated weekly.

#AppRatingNegative Reviews
1Domino's Pizza Indonesia
Domino's Pizza IndonesiaDomino's Pizza Indonesia
3.9408
2HOKBENAJA
HOKBENAJAHOKBENAJA
3.1363
3TOMORO COFFEE
TOMORO COFFEEtomoro-coffee
3.8344
4GrabMerchant (Grab & OVO)
GrabMerchant (Grab & OVO)Grab Holdings
4.1331
5KFCKU
KFCKUPT Fast Food Indonesia Tbk
4.7324
6JIWA+ by Kopi Janji Jiwa
JIWA+ by Kopi Janji JiwaJIWA GROUP
5.0279
7Pizza Hut Indonesia
Pizza Hut IndonesiaPT. Sarimelati Kencana Tbk.
4.1275
8F&B ID App (Chatime Indonesia)
F&B ID App (Chatime Indonesia)PT Foods Beverages Indonesia
3.3272
9CHAGEE
CHAGEECHAGEE's APAC
4.0251
10Boga App
Boga AppPT. BOGA INTI
3.3251
11HappyFresh - Belanja Grocery
HappyFresh - Belanja Groceryhappyfresh
4.1233
12Burger King Indonesia
Burger King IndonesiaPT Sari Burger Indonesia
4.5232
13ASTRO - Groceries in Minutes
ASTRO - Groceries in MinutesPT Astro Technologies Indonesia
4.8186
14Fore - Coffee and Donut
Fore - Coffee and DonutFore Coffee
4.5186
15Segari - Supermarket at Home
Segari - Supermarket at HomeSegari
4.7173
16AlloFresh: Grocery Shopping
AlloFresh: Grocery ShoppingAlloFresh
4.5135
17ISMAYA+
ISMAYA+Ismaya Group
4.0119
18Jago
JagoPT. Satuan Teknologi Berjalan
4.9111
19Marugame Udon
Marugame UdonMarugame Udon
3.891
20Richeese Factory Indonesia
Richeese Factory IndonesiaPT. Richeese Kuliner Indonesia
3.091
21WINGS Store
WINGS StorePT Sayap Mas Utama
4.060
22Cookpad: Resep Masakan Harian
Cookpad: Resep Masakan HarianCookpad Inc (UK)
4.656
23Kopi Kenangan Indonesia
Kopi Kenangan IndonesiaPT Bumi Berkah Boga
4.948
24EXCELSO
EXCELSOExcelso Multirasa
3.646
25Kopi Nako
Kopi NakoKanma Group
4.935
26Holywings
HolywingsPT Aneka Bintang Gading
4.732
27Point Coffee
Point CoffeeKlik Indomaret
2.718
28Sushi Tei Group
Sushi Tei GroupSushi Tei
1.99
29Kopi Nako
Kopi NakoPT Jendela Kuliner Bersama
4.99
30McDonald's
McDonald'sMcDonald's Global Markets LLC
2.69
31J.CO
J.COPT. JCO DONUT & COFFEE
1.79
32Starbucks Indonesia
Starbucks IndonesiaStarbucks Coffee Company
1.99
33Astro - Groceries in Minutes
Astro - Groceries in MinutesPT Astro Technologies Indonesia
4.99
34Richeese Factory
Richeese FactoryPT Richeese Kuliner Indonesia
2.19
35Domino's Pizza Indonesia
Domino's Pizza IndonesiaDomino's Pizza Indonesia
4.68
36Qpon: Daily Deals & Coupons
Qpon: Daily Deals & CouponsQPON DIGITAL SINGAPORE PTE. LTD.
3.48
37Kopi Kenangan Indonesia
Kopi Kenangan IndonesiaPT.Bumi Berkah Boga
4.97
38MyJCK
MyJCKPT LNL FORTUNE INVESTMENT INDONESIA
4.17
39Holywings
HolywingsPT Aneka Bintang Gading
4.56
40TOMORO COFFEE
TOMORO COFFEEPT KOPI BINTANG INDONESIA
3.76
41KFCKU
KFCKUFast Food Indonesia, PT TBK
4.06
42Fore Coffee
Fore CoffeePT Fore Kopi Indonesia
4.45
43Pizza Hut Indonesia
Pizza Hut IndonesiaSARIMELATI KENCANA, PT
4.95
44Ice Fishing
Ice FishingSURVIS IOT INDIA
0.04
45KusKus: Simpan Resep
KusKus: Simpan ResepLit Apps LLC (Mobile)
4.81
46FamiGO! by FamilyMart
FamiGO! by FamilyMartFamilyMart Indonesia
3.50
47GrabMerchant
GrabMerchantGrab.com
3.90
48ZUS Coffee
ZUS CoffeeZuspresso Sdn Bhd
4.70
49ISMAYA+
ISMAYA+PT Ismaya Group Sejahtera
4.80
50JIWA+ by Kopi Janji Jiwa
JIWA+ by Kopi Janji JiwaPT JIWA TRI BOGA
3.80

Why Food & Drink Apps Fail in Indonesia

Food & Drink apps that earn the most complaints in Indonesia usually share the same failure patterns: missing local payment methods, broken integrations with country-specific services, slow servers, missing language support, or feature parity gaps with the global version. Reviews concentrate around the moment a food & drink feature works in the US or UK but breaks in Indonesia.

This page ranks food & drink apps in Indonesia by total number of negative reviews (1-2 stars). Whether you are researching competitors before launching a food & drink app in Indonesia, benchmarking your own app against local pain points, or just curious which food & drink apps users in Indonesia complain about most: this data shows you what is actually happening on the ground, not what marketing pages claim.