How to Cancel PayPal Business and Get a Refund
PayPal Business subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about PayPal Business billing.
Cancel PayPal Business on iPhone (iOS)
- 1Open the Settings app on your iPhone or iPad.
- 2Tap your name at the top of the screen to open your Apple ID.
- 3Tap Subscriptions to see every app that bills you through Apple.
- 4Find PayPal Business in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
- 5Tap Cancel Subscription and confirm. You keep access to PayPal Business until the current billing period ends, then it will not renew.
Cancel PayPal Business on Android
- 1Open the Google Play Store app on your Android device.
- 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
- 3Select PayPal Business from your list of subscriptions.
- 4Tap Cancel subscription and choose a reason when prompted.
- 5Confirm the cancellation. Uninstalling PayPal Business on its own does not stop billing, you must cancel the subscription here.
How to get a refund for PayPal Business
Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.
Go to reportaproblem.apple.com, sign in with your Apple ID, find the PayPal Business charge, choose Request a refund, pick a reason and submit.
Open the Play Store, go to your order history, select the PayPal Business purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.
What PayPal Business users report about billing
Users frequently report login issues, account freezes or deactivations without clear reasons, and problems with sending invoices. Many complain about funds being held for extended periods and poor customer service. The app is also described as buggy, with features like invoice creation and bank linking often not working.
Summarized from 388 recent 1-3 star reviews. Read them before you renew.
PayPal Business cancellation: frequently asked questions
Does canceling PayPal Business stop the charges immediately?
No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date PayPal Business will not charge you again. If you were charged unexpectedly, request a refund separately.
Can I get a refund from PayPal Business?
Refunds are handled by Apple or Google, not by PayPal Business directly. On iPhone, go to reportaproblem.apple.com, sign in, find the PayPal Business charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.
Why is PayPal Business still charging me after I canceled?
The most common causes: the cancellation did not finish (check that Subscriptions shows PayPal Business as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the App Store subscription settings to be sure.
How do I delete my PayPal Business account?
Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the PayPal Business app settings first, then cancel the subscription in the App Store and uninstall the app. Canceling alone does not erase your account.
Will I lose access to PayPal Business right after I cancel?
No. You keep full access to PayPal Business until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.