İBB İmarSor
App Store · Istanbul Büyükşehir Belediye Başkanlığı

How to Cancel İBB İmarSor and Get a Refund

İBB İmarSor subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about İBB İmarSor billing.

Cancel İBB İmarSor on iPhone (iOS)

  1. 1Open the Settings app on your iPhone or iPad.
  2. 2Tap your name at the top of the screen to open your Apple ID.
  3. 3Tap Subscriptions to see every app that bills you through Apple.
  4. 4Find İBB İmarSor in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
  5. 5Tap Cancel Subscription and confirm. You keep access to İBB İmarSor until the current billing period ends, then it will not renew.

Cancel İBB İmarSor on Android

  1. 1Open the Google Play Store app on your Android device.
  2. 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
  3. 3Select İBB İmarSor from your list of subscriptions.
  4. 4Tap Cancel subscription and choose a reason when prompted.
  5. 5Confirm the cancellation. Uninstalling İBB İmarSor on its own does not stop billing, you must cancel the subscription here.

How to get a refund for İBB İmarSor

Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.

iPhone (Apple)

Go to reportaproblem.apple.com, sign in with your Apple ID, find the İBB İmarSor charge, choose Request a refund, pick a reason and submit.

Android (Google)

Open the Play Store, go to your order history, select the İBB İmarSor purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.

What İBB İmarSor users report about billing

Users primarily complain that the app frequently crashes or fails to function properly. Many report outdated satellite images and maps, some as old as 2017-2020, which are not updated to reflect current data. Additionally, users highlight issues with parcel and neighborhood searches, where incorrect or missing information is displayed.

App crashes or doesn't workOutdated maps and satellite imagesIncorrect parcel and neighborhood data

Summarized from 24 recent 1-3 star reviews. Read them before you renew.

İBB İmarSor cancellation: frequently asked questions

Does canceling İBB İmarSor stop the charges immediately?

No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date İBB İmarSor will not charge you again. If you were charged unexpectedly, request a refund separately.

Can I get a refund from İBB İmarSor?

Refunds are handled by Apple or Google, not by İBB İmarSor directly. On iPhone, go to reportaproblem.apple.com, sign in, find the İBB İmarSor charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.

Why is İBB İmarSor still charging me after I canceled?

The most common causes: the cancellation did not finish (check that Subscriptions shows İBB İmarSor as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the App Store subscription settings to be sure.

How do I delete my İBB İmarSor account?

Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the İBB İmarSor app settings first, then cancel the subscription in the App Store and uninstall the app. Canceling alone does not erase your account.

Will I lose access to İBB İmarSor right after I cancel?

No. You keep full access to İBB İmarSor until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.

Read the full review breakdown for İBB İmarSor
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