How to Cancel PhotoScan by Google Photos and Get a Refund
PhotoScan by Google Photos subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about PhotoScan by Google Photos billing.
Cancel PhotoScan by Google Photos on iPhone (iOS)
- 1Open the Settings app on your iPhone or iPad.
- 2Tap your name at the top of the screen to open your Apple ID.
- 3Tap Subscriptions to see every app that bills you through Apple.
- 4Find PhotoScan by Google Photos in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
- 5Tap Cancel Subscription and confirm. You keep access to PhotoScan by Google Photos until the current billing period ends, then it will not renew.
Cancel PhotoScan by Google Photos on Android
- 1Open the Google Play Store app on your Android device.
- 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
- 3Select PhotoScan by Google Photos from your list of subscriptions.
- 4Tap Cancel subscription and choose a reason when prompted.
- 5Confirm the cancellation. Uninstalling PhotoScan by Google Photos on its own does not stop billing, you must cancel the subscription here.
How to get a refund for PhotoScan by Google Photos
Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.
Go to reportaproblem.apple.com, sign in with your Apple ID, find the PhotoScan by Google Photos charge, choose Request a refund, pick a reason and submit.
Open the Play Store, go to your order history, select the PhotoScan by Google Photos purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.
What PhotoScan by Google Photos users report about billing
Users frequently complain about poor scan quality, including low resolution and issues with brightness or edges. Many report the app crashes often or lacks basic features like saving to the camera roll or converting scans to PDF. Some also mention the app feels outdated and performs worse than standard scanners or competing apps.
Summarized from 26 recent 1-3 star reviews. Read them before you renew.
PhotoScan by Google Photos cancellation: frequently asked questions
Does canceling PhotoScan by Google Photos stop the charges immediately?
No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date PhotoScan by Google Photos will not charge you again. If you were charged unexpectedly, request a refund separately.
Can I get a refund from PhotoScan by Google Photos?
Refunds are handled by Apple or Google, not by PhotoScan by Google Photos directly. On iPhone, go to reportaproblem.apple.com, sign in, find the PhotoScan by Google Photos charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.
Why is PhotoScan by Google Photos still charging me after I canceled?
The most common causes: the cancellation did not finish (check that Subscriptions shows PhotoScan by Google Photos as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the App Store subscription settings to be sure.
How do I delete my PhotoScan by Google Photos account?
Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the PhotoScan by Google Photos app settings first, then cancel the subscription in the App Store and uninstall the app. Canceling alone does not erase your account.
Will I lose access to PhotoScan by Google Photos right after I cancel?
No. You keep full access to PhotoScan by Google Photos until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.