How to Cancel Mon compte retraite and Get a Refund
Mon compte retraite subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about Mon compte retraite billing.
Cancel Mon compte retraite on iPhone (iOS)
- 1Open the Settings app on your iPhone or iPad.
- 2Tap your name at the top of the screen to open your Apple ID.
- 3Tap Subscriptions to see every app that bills you through Apple.
- 4Find Mon compte retraite in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
- 5Tap Cancel Subscription and confirm. You keep access to Mon compte retraite until the current billing period ends, then it will not renew.
Cancel Mon compte retraite on Android
- 1Open the Google Play Store app on your Android device.
- 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
- 3Select Mon compte retraite from your list of subscriptions.
- 4Tap Cancel subscription and choose a reason when prompted.
- 5Confirm the cancellation. Uninstalling Mon compte retraite on its own does not stop billing, you must cancel the subscription here.
How to get a refund for Mon compte retraite
Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.
Go to reportaproblem.apple.com, sign in with your Apple ID, find the Mon compte retraite charge, choose Request a refund, pick a reason and submit.
Open the Play Store, go to your order history, select the Mon compte retraite purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.
What Mon compte retraite users report about billing
Users frequently report login issues, especially with France Connect, and encounter errors or blank screens when trying to access their accounts. Many complain about incorrect or missing retirement amount information and difficulties in printing or accessing documents like attestations. The app is also criticized for frequent bugs, crashes, and maintenance periods that disrupt usage.
Summarized from 407 recent 1-3 star reviews. Read them before you renew.
Mon compte retraite cancellation: frequently asked questions
Does canceling Mon compte retraite stop the charges immediately?
No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date Mon compte retraite will not charge you again. If you were charged unexpectedly, request a refund separately.
Can I get a refund from Mon compte retraite?
Refunds are handled by Apple or Google, not by Mon compte retraite directly. On iPhone, go to reportaproblem.apple.com, sign in, find the Mon compte retraite charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.
Why is Mon compte retraite still charging me after I canceled?
The most common causes: the cancellation did not finish (check that Subscriptions shows Mon compte retraite as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the App Store subscription settings to be sure.
How do I delete my Mon compte retraite account?
Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the Mon compte retraite app settings first, then cancel the subscription in the App Store and uninstall the app. Canceling alone does not erase your account.
Will I lose access to Mon compte retraite right after I cancel?
No. You keep full access to Mon compte retraite until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.