How to Cancel O2O Training and Get a Refund
O2O Training subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about O2O Training billing.
Cancel O2O Training on iPhone (iOS)
- 1Open the Settings app on your iPhone or iPad.
- 2Tap your name at the top of the screen to open your Apple ID.
- 3Tap Subscriptions to see every app that bills you through Apple.
- 4Find O2O Training in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
- 5Tap Cancel Subscription and confirm. You keep access to O2O Training until the current billing period ends, then it will not renew.
Cancel O2O Training on Android
- 1Open the Google Play Store app on your Android device.
- 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
- 3Select O2O Training from your list of subscriptions.
- 4Tap Cancel subscription and choose a reason when prompted.
- 5Confirm the cancellation. Uninstalling O2O Training on its own does not stop billing, you must cancel the subscription here.
How to get a refund for O2O Training
Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.
Go to reportaproblem.apple.com, sign in with your Apple ID, find the O2O Training charge, choose Request a refund, pick a reason and submit.
Open the Play Store, go to your order history, select the O2O Training purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.
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O2O Training cancellation: frequently asked questions
Does canceling O2O Training stop the charges immediately?
No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date O2O Training will not charge you again. If you were charged unexpectedly, request a refund separately.
Can I get a refund from O2O Training?
Refunds are handled by Apple or Google, not by O2O Training directly. On iPhone, go to reportaproblem.apple.com, sign in, find the O2O Training charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.
Why is O2O Training still charging me after I canceled?
The most common causes: the cancellation did not finish (check that Subscriptions shows O2O Training as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the App Store subscription settings to be sure.
How do I delete my O2O Training account?
Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the O2O Training app settings first, then cancel the subscription in the App Store and uninstall the app. Canceling alone does not erase your account.
Will I lose access to O2O Training right after I cancel?
No. You keep full access to O2O Training until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.