How to Cancel ZEN Block™-tangram puzzle game and Get a Refund
ZEN Block™-tangram puzzle game subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about ZEN Block™-tangram puzzle game billing.
Cancel ZEN Block™-tangram puzzle game on iPhone (iOS)
- 1Open the Settings app on your iPhone or iPad.
- 2Tap your name at the top of the screen to open your Apple ID.
- 3Tap Subscriptions to see every app that bills you through Apple.
- 4Find ZEN Block™-tangram puzzle game in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
- 5Tap Cancel Subscription and confirm. You keep access to ZEN Block™-tangram puzzle game until the current billing period ends, then it will not renew.
Cancel ZEN Block™-tangram puzzle game on Android
- 1Open the Google Play Store app on your Android device.
- 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
- 3Select ZEN Block™-tangram puzzle game from your list of subscriptions.
- 4Tap Cancel subscription and choose a reason when prompted.
- 5Confirm the cancellation. Uninstalling ZEN Block™-tangram puzzle game on its own does not stop billing, you must cancel the subscription here.
How to get a refund for ZEN Block™-tangram puzzle game
Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.
Go to reportaproblem.apple.com, sign in with your Apple ID, find the ZEN Block™-tangram puzzle game charge, choose Request a refund, pick a reason and submit.
Open the Play Store, go to your order history, select the ZEN Block™-tangram puzzle game purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.
What ZEN Block™-tangram puzzle game users report about billing
Users frequently complain about excessive ads, even after purchasing the ad-free version. Many report issues with coins not being awarded, hints not working, and unauthorized charges. The game is also criticized for being too easy, lacking new levels, and having technical glitches like freezing and crashing.
Summarized from 83 recent 1-3 star reviews. Read them before you renew.
ZEN Block™-tangram puzzle game cancellation: frequently asked questions
Does canceling ZEN Block™-tangram puzzle game stop the charges immediately?
No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date ZEN Block™-tangram puzzle game will not charge you again. If you were charged unexpectedly, request a refund separately.
Can I get a refund from ZEN Block™-tangram puzzle game?
Refunds are handled by Apple or Google, not by ZEN Block™-tangram puzzle game directly. On iPhone, go to reportaproblem.apple.com, sign in, find the ZEN Block™-tangram puzzle game charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.
Why is ZEN Block™-tangram puzzle game still charging me after I canceled?
The most common causes: the cancellation did not finish (check that Subscriptions shows ZEN Block™-tangram puzzle game as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the App Store subscription settings to be sure.
How do I delete my ZEN Block™-tangram puzzle game account?
Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the ZEN Block™-tangram puzzle game app settings first, then cancel the subscription in the App Store and uninstall the app. Canceling alone does not erase your account.
Will I lose access to ZEN Block™-tangram puzzle game right after I cancel?
No. You keep full access to ZEN Block™-tangram puzzle game until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.