HP Support Assistant

iOS

HP Inc.

4.0

(9 total reviews)

Utilities

View on App Store View Analytics

Negative Reviews

negative reviews found

What users complain about in HP Support Assistant

Users report frequent issues with the HP Support Assistant app, including failure to connect or recognize printers, poor troubleshooting guidance, and mandatory subscriptions for basic functionality. Many find the app unhelpful, slow, and frustrating to use, often redirecting to web pages or requiring lengthy registration processes.

Printer connection failuresHigh
Poor troubleshooting guidanceHigh
Mandatory subscriptionsMedium

AI summary of 55 recent 1-3 star reviews. Read the full reviews below.

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Frequently Asked Questions

What do users complain about most in HP Support Assistant?

Negative reviews on HP Support Assistant cluster around recurring complaint patterns visible in the 1-3 star reviews above. Common themes include app crashes, missing features, billing issues, and update regressions. Browse the negative reviews on this page to see the specific issues real users in App Store are reporting.

How is HP Support Assistant rated on App Store?

HP Support Assistant has an average rating of 4.3 stars from 9 ratings on App Store. The negative review breakdown above shows the 1-3 star reviews that the headline rating averages out, grouped by complaint type so you can see what users actually struggle with.

Why does HP Support Assistant have negative reviews?

Even apps with strong overall ratings accumulate 1-3 star reviews when users hit specific issues. For HP Support Assistant, the negative reviews on this page reveal the friction points that the marketing pages and headline rating do not show. Reading the actual complaints surfaces patterns weeks before they appear in app store rating averages.

Is HP Support Assistant worth installing in 2026?

HP Support Assistant is well-rated overall with 4.3 stars. Read the negative reviews above before installing to see if the recurring complaints affect your specific use case (platform, country, payment method).

What are alternatives to HP Support Assistant?

Browse the Utilities category to compare HP Support Assistant against similar apps with their own complaint patterns. The category leaderboard ranks apps by negative review ratio so you can spot which alternatives have fewer recurring complaints.