How to Cancel Alight Motion and Get a Refund
Alight Motion subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about Alight Motion billing.
Cancel Alight Motion on iPhone (iOS)
- 1Open the Settings app on your iPhone or iPad.
- 2Tap your name at the top of the screen to open your Apple ID.
- 3Tap Subscriptions to see every app that bills you through Apple.
- 4Find Alight Motion in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
- 5Tap Cancel Subscription and confirm. You keep access to Alight Motion until the current billing period ends, then it will not renew.
Cancel Alight Motion on Android
- 1Open the Google Play Store app on your Android device.
- 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
- 3Select Alight Motion from your list of subscriptions.
- 4Tap Cancel subscription and choose a reason when prompted.
- 5Confirm the cancellation. Uninstalling Alight Motion on its own does not stop billing, you must cancel the subscription here.
How to get a refund for Alight Motion
Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.
Go to reportaproblem.apple.com, sign in with your Apple ID, find the Alight Motion charge, choose Request a refund, pick a reason and submit.
Open the Play Store, go to your order history, select the Alight Motion purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.
What Alight Motion users report about billing
Users frequently report that Alight Motion is unstable, with crashes, glitches, and long export times making it difficult to use. Many complain about aggressive paywalls that restrict basic editing features unless users subscribe. The app also faces criticism for its watermark on free exports and sudden price increases for subscriptions.
Summarized from 89 recent 1-3 star reviews. Read them before you renew.
Alight Motion cancellation: frequently asked questions
Does canceling Alight Motion stop the charges immediately?
No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date Alight Motion will not charge you again. If you were charged unexpectedly, request a refund separately.
Can I get a refund from Alight Motion?
Refunds are handled by Apple or Google, not by Alight Motion directly. On iPhone, go to reportaproblem.apple.com, sign in, find the Alight Motion charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.
Why is Alight Motion still charging me after I canceled?
The most common causes: the cancellation did not finish (check that Subscriptions shows Alight Motion as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the App Store subscription settings to be sure.
How do I delete my Alight Motion account?
Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the Alight Motion app settings first, then cancel the subscription in the App Store and uninstall the app. Canceling alone does not erase your account.
Will I lose access to Alight Motion right after I cancel?
No. You keep full access to Alight Motion until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.