How to Cancel Onet Poczta and Get a Refund
Onet Poczta subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about Onet Poczta billing.
Cancel Onet Poczta on iPhone (iOS)
- 1Open the Settings app on your iPhone or iPad.
- 2Tap your name at the top of the screen to open your Apple ID.
- 3Tap Subscriptions to see every app that bills you through Apple.
- 4Find Onet Poczta in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
- 5Tap Cancel Subscription and confirm. You keep access to Onet Poczta until the current billing period ends, then it will not renew.
Cancel Onet Poczta on Android
- 1Open the Google Play Store app on your Android device.
- 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
- 3Select Onet Poczta from your list of subscriptions.
- 4Tap Cancel subscription and choose a reason when prompted.
- 5Confirm the cancellation. Uninstalling Onet Poczta on its own does not stop billing, you must cancel the subscription here.
How to get a refund for Onet Poczta
Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.
Go to reportaproblem.apple.com, sign in with your Apple ID, find the Onet Poczta charge, choose Request a refund, pick a reason and submit.
Open the Play Store, go to your order history, select the Onet Poczta purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.
What Onet Poczta users report about billing
Users frequently complain about the inability to open or download attachments, excessive spam and advertisements, and persistent login or loading issues. The app is also criticized for being slow, buggy, and unreliable compared to its previous versions or competitors.
Summarized from 104 recent 1-3 star reviews. Read them before you renew.
Onet Poczta cancellation: frequently asked questions
Does canceling Onet Poczta stop the charges immediately?
No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date Onet Poczta will not charge you again. If you were charged unexpectedly, request a refund separately.
Can I get a refund from Onet Poczta?
Refunds are handled by Apple or Google, not by Onet Poczta directly. On iPhone, go to reportaproblem.apple.com, sign in, find the Onet Poczta charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.
Why is Onet Poczta still charging me after I canceled?
The most common causes: the cancellation did not finish (check that Subscriptions shows Onet Poczta as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the App Store subscription settings to be sure.
How do I delete my Onet Poczta account?
Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the Onet Poczta app settings first, then cancel the subscription in the App Store and uninstall the app. Canceling alone does not erase your account.
Will I lose access to Onet Poczta right after I cancel?
No. You keep full access to Onet Poczta until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.