How to Cancel Amazon Business: B2B Shopping and Get a Refund
Amazon Business: B2B Shopping subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about Amazon Business: B2B Shopping billing.
Cancel Amazon Business: B2B Shopping on iPhone (iOS)
- 1Open the Settings app on your iPhone or iPad.
- 2Tap your name at the top of the screen to open your Apple ID.
- 3Tap Subscriptions to see every app that bills you through Apple.
- 4Find Amazon Business: B2B Shopping in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
- 5Tap Cancel Subscription and confirm. You keep access to Amazon Business: B2B Shopping until the current billing period ends, then it will not renew.
Cancel Amazon Business: B2B Shopping on Android
- 1Open the Google Play Store app on your Android device.
- 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
- 3Select Amazon Business: B2B Shopping from your list of subscriptions.
- 4Tap Cancel subscription and choose a reason when prompted.
- 5Confirm the cancellation. Uninstalling Amazon Business: B2B Shopping on its own does not stop billing, you must cancel the subscription here.
How to get a refund for Amazon Business: B2B Shopping
Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.
Go to reportaproblem.apple.com, sign in with your Apple ID, find the Amazon Business: B2B Shopping charge, choose Request a refund, pick a reason and submit.
Open the Play Store, go to your order history, select the Amazon Business: B2B Shopping purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.
What Amazon Business: B2B Shopping users report about billing
Users frequently report app crashes, inability to launch, and freezing during checkout. Many complain about poor customer service, including unhelpful chatbots and unresolved issues. Printing invoices and managing deliveries are also common pain points.
Summarized from 41 recent 1-3 star reviews. Read them before you renew.
Amazon Business: B2B Shopping cancellation: frequently asked questions
Does canceling Amazon Business: B2B Shopping stop the charges immediately?
No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date Amazon Business: B2B Shopping will not charge you again. If you were charged unexpectedly, request a refund separately.
Can I get a refund from Amazon Business: B2B Shopping?
Refunds are handled by Apple or Google, not by Amazon Business: B2B Shopping directly. On iPhone, go to reportaproblem.apple.com, sign in, find the Amazon Business: B2B Shopping charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.
Why is Amazon Business: B2B Shopping still charging me after I canceled?
The most common causes: the cancellation did not finish (check that Subscriptions shows Amazon Business: B2B Shopping as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the App Store subscription settings to be sure.
How do I delete my Amazon Business: B2B Shopping account?
Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the Amazon Business: B2B Shopping app settings first, then cancel the subscription in the App Store and uninstall the app. Canceling alone does not erase your account.
Will I lose access to Amazon Business: B2B Shopping right after I cancel?
No. You keep full access to Amazon Business: B2B Shopping until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.