How to Cancel TK-Safe and Get a Refund
TK-Safe subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about TK-Safe billing.
Cancel TK-Safe on iPhone (iOS)
- 1Open the Settings app on your iPhone or iPad.
- 2Tap your name at the top of the screen to open your Apple ID.
- 3Tap Subscriptions to see every app that bills you through Apple.
- 4Find TK-Safe in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
- 5Tap Cancel Subscription and confirm. You keep access to TK-Safe until the current billing period ends, then it will not renew.
Cancel TK-Safe on Android
- 1Open the Google Play Store app on your Android device.
- 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
- 3Select TK-Safe from your list of subscriptions.
- 4Tap Cancel subscription and choose a reason when prompted.
- 5Confirm the cancellation. Uninstalling TK-Safe on its own does not stop billing, you must cancel the subscription here.
How to get a refund for TK-Safe
Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.
Go to reportaproblem.apple.com, sign in with your Apple ID, find the TK-Safe charge, choose Request a refund, pick a reason and submit.
Open the Play Store, go to your order history, select the TK-Safe purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.
What TK-Safe users report about billing
Users primarily complain about a frustrating and overly complex login process that often fails, requiring multiple passwords and external authentication via the TK-Ident app. Many report the app crashes frequently, shows blank screens, or fails to function on macOS. The desktop version is also criticized for lacking key features available in the mobile app and for poor integration with system tools like password managers.
Summarized from 56 recent 1-3 star reviews. Read them before you renew.
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TK-Safe cancellation: frequently asked questions
Does canceling TK-Safe stop the charges immediately?
No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date TK-Safe will not charge you again. If you were charged unexpectedly, request a refund separately.
Can I get a refund from TK-Safe?
Refunds are handled by Apple or Google, not by TK-Safe directly. On iPhone, go to reportaproblem.apple.com, sign in, find the TK-Safe charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.
Why is TK-Safe still charging me after I canceled?
The most common causes: the cancellation did not finish (check that Subscriptions shows TK-Safe as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the App Store subscription settings to be sure.
How do I delete my TK-Safe account?
Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the TK-Safe app settings first, then cancel the subscription in the App Store and uninstall the app. Canceling alone does not erase your account.
Will I lose access to TK-Safe right after I cancel?
No. You keep full access to TK-Safe until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.