How to Cancel Mon AXA Assurance and Get a Refund
Mon AXA Assurance subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about Mon AXA Assurance billing.
Cancel Mon AXA Assurance on iPhone (iOS)
- 1Open the Settings app on your iPhone or iPad.
- 2Tap your name at the top of the screen to open your Apple ID.
- 3Tap Subscriptions to see every app that bills you through Apple.
- 4Find Mon AXA Assurance in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
- 5Tap Cancel Subscription and confirm. You keep access to Mon AXA Assurance until the current billing period ends, then it will not renew.
Cancel Mon AXA Assurance on Android
- 1Open the Google Play Store app on your Android device.
- 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
- 3Select Mon AXA Assurance from your list of subscriptions.
- 4Tap Cancel subscription and choose a reason when prompted.
- 5Confirm the cancellation. Uninstalling Mon AXA Assurance on its own does not stop billing, you must cancel the subscription here.
How to get a refund for Mon AXA Assurance
Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.
Go to reportaproblem.apple.com, sign in with your Apple ID, find the Mon AXA Assurance charge, choose Request a refund, pick a reason and submit.
Open the Play Store, go to your order history, select the Mon AXA Assurance purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.
What Mon AXA Assurance users report about billing
Users frequently report technical issues like login failures, bugs, and slow performance. Many complain about poor usability, including difficulty tracking reimbursements and navigating the app. Others highlight problems with missing contracts, lack of automatic reimbursements, and poor customer support.
Summarized from 140 recent 1-3 star reviews. Read them before you renew.
Mon AXA Assurance cancellation: frequently asked questions
Does canceling Mon AXA Assurance stop the charges immediately?
No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date Mon AXA Assurance will not charge you again. If you were charged unexpectedly, request a refund separately.
Can I get a refund from Mon AXA Assurance?
Refunds are handled by Apple or Google, not by Mon AXA Assurance directly. On iPhone, go to reportaproblem.apple.com, sign in, find the Mon AXA Assurance charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.
Why is Mon AXA Assurance still charging me after I canceled?
The most common causes: the cancellation did not finish (check that Subscriptions shows Mon AXA Assurance as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the App Store subscription settings to be sure.
How do I delete my Mon AXA Assurance account?
Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the Mon AXA Assurance app settings first, then cancel the subscription in the App Store and uninstall the app. Canceling alone does not erase your account.
Will I lose access to Mon AXA Assurance right after I cancel?
No. You keep full access to Mon AXA Assurance until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.