Unstar.app
Chase Mobile® U.S.

Chase Mobile® U.S.

iOS

JPMorgan Chase & Co.

(4,461 total reviews)
Finance
View on App StoreView Analytics

Negative Reviews

0

negative reviews found

What users complain about in Chase Mobile® U.S.

Users frequently report issues with the app's notification system, Zelle transfers failing, and difficulties with identity verification. Many also experience technical glitches, especially after iOS updates, and find the app lacks certain features available on the desktop version.

  • Notification system failuresHigh
  • Zelle transfer errorsHigh
  • Identity verification problemsMedium

AI summary of 11 recent 1-3 star reviews. Read the full reviews below.

Is Chase Mobile® U.S. legit and safe? See the trust verdict.
How to cancel Chase Mobile® U.S. and get a refund.
Is Chase Mobile® U.S. safe for kids? See the age rating and parent guide.
Looking for apps like Chase Mobile® U.S.? See the best alternatives with fewer complaints.

Is Chase Mobile® U.S. your app?

Get a free health report by email: trust verdict, store rating and the top complaint themes users hit.

Tools for developersFeature this app on our homepage

Fetching reviews, please wait...

Compare Chase Mobile® U.S. with another app

See side-by-side negative review analysis, rating breakdown, and complaint patterns.

Start a comparison →

Popular comparisons

vs Wells Fargo

Frequently Asked Questions

What do users complain about most in Chase Mobile® U.S.?

Negative reviews on Chase Mobile® U.S. cluster around recurring complaint patterns visible in the 1-3 star reviews above. Common themes include app crashes, missing features, billing issues, and update regressions. Browse the negative reviews on this page to see the specific issues real users in App Store are reporting.

How is Chase Mobile® U.S. rated on App Store?

Chase Mobile® U.S. has an average rating of 4.8 stars from 4,461 ratings on App Store. The negative review breakdown above shows the 1-3 star reviews that the headline rating averages out, grouped by complaint type so you can see what users actually struggle with.

Why does Chase Mobile® U.S. have negative reviews?

Even apps with strong overall ratings accumulate 1-3 star reviews when users hit specific issues. For Chase Mobile® U.S., the negative reviews on this page reveal the friction points that the marketing pages and headline rating do not show. Reading the actual complaints surfaces patterns weeks before they appear in app store rating averages.

Is Chase Mobile® U.S. worth installing in 2026?

Chase Mobile® U.S. is highly-rated overall with 4.8 stars. The negative reviews above are useful for understanding the specific edge cases (paywalls, account recovery, regional restrictions) that the high average rating hides. Worth installing for most users in this category.

What are alternatives to Chase Mobile® U.S.?

Browse the Finance category to compare Chase Mobile® U.S. against similar apps with their own complaint patterns. The category leaderboard ranks apps by negative review ratio so you can spot which alternatives have fewer recurring complaints.