How to Cancel Workday and Get a Refund
Workday subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about Workday billing.
Cancel Workday on iPhone (iOS)
- 1Open the Settings app on your iPhone or iPad.
- 2Tap your name at the top of the screen to open your Apple ID.
- 3Tap Subscriptions to see every app that bills you through Apple.
- 4Find Workday in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
- 5Tap Cancel Subscription and confirm. You keep access to Workday until the current billing period ends, then it will not renew.
Cancel Workday on Android
- 1Open the Google Play Store app on your Android device.
- 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
- 3Select Workday from your list of subscriptions.
- 4Tap Cancel subscription and choose a reason when prompted.
- 5Confirm the cancellation. Uninstalling Workday on its own does not stop billing, you must cancel the subscription here.
How to get a refund for Workday
Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.
Go to reportaproblem.apple.com, sign in with your Apple ID, find the Workday charge, choose Request a refund, pick a reason and submit.
Open the Play Store, go to your order history, select the Workday purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.
What Workday users report about billing
Users frequently report login issues, including being unexpectedly logged out and the app not remembering credentials. Many complain about bugs, crashes, and slow performance that disrupt basic functions like clocking in or checking pay stubs. The app is also criticized for being unintuitive and difficult to navigate, with some features missing or not working as expected.
Summarized from 335 recent 1-3 star reviews. Read them before you renew.
Workday cancellation: frequently asked questions
Does canceling Workday stop the charges immediately?
No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date Workday will not charge you again. If you were charged unexpectedly, request a refund separately.
Can I get a refund from Workday?
Refunds are handled by Apple or Google, not by Workday directly. On iPhone, go to reportaproblem.apple.com, sign in, find the Workday charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.
Why is Workday still charging me after I canceled?
The most common causes: the cancellation did not finish (check that Subscriptions shows Workday as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the App Store subscription settings to be sure.
How do I delete my Workday account?
Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the Workday app settings first, then cancel the subscription in the App Store and uninstall the app. Canceling alone does not erase your account.
Will I lose access to Workday right after I cancel?
No. You keep full access to Workday until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.