How to Cancel Fidelity Investments and Get a Refund
Fidelity Investments subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about Fidelity Investments billing.
Cancel Fidelity Investments on iPhone (iOS)
- 1Open the Settings app on your iPhone or iPad.
- 2Tap your name at the top of the screen to open your Apple ID.
- 3Tap Subscriptions to see every app that bills you through Apple.
- 4Find Fidelity Investments in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
- 5Tap Cancel Subscription and confirm. You keep access to Fidelity Investments until the current billing period ends, then it will not renew.
Cancel Fidelity Investments on Android
- 1Open the Google Play Store app on your Android device.
- 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
- 3Select Fidelity Investments from your list of subscriptions.
- 4Tap Cancel subscription and choose a reason when prompted.
- 5Confirm the cancellation. Uninstalling Fidelity Investments on its own does not stop billing, you must cancel the subscription here.
How to get a refund for Fidelity Investments
Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.
Go to reportaproblem.apple.com, sign in with your Apple ID, find the Fidelity Investments charge, choose Request a refund, pick a reason and submit.
Open the Play Store, go to your order history, select the Fidelity Investments purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.
What Fidelity Investments users report about billing
Users frequently complain about the app being slow, buggy, and unreliable, with delays in actions and frequent crashes. Many are frustrated with recent updates that introduced confusing UI changes, removed useful features, and added unnecessary clutter. Security measures like 2FA and login loops are also a common pain point, along with difficulty accessing accounts or performing basic tasks like transfers.
Summarized from 219 recent 1-3 star reviews. Read them before you renew.
Fidelity Investments cancellation: frequently asked questions
Does canceling Fidelity Investments stop the charges immediately?
No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date Fidelity Investments will not charge you again. If you were charged unexpectedly, request a refund separately.
Can I get a refund from Fidelity Investments?
Refunds are handled by Apple or Google, not by Fidelity Investments directly. On iPhone, go to reportaproblem.apple.com, sign in, find the Fidelity Investments charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.
Why is Fidelity Investments still charging me after I canceled?
The most common causes: the cancellation did not finish (check that Subscriptions shows Fidelity Investments as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the App Store subscription settings to be sure.
How do I delete my Fidelity Investments account?
Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the Fidelity Investments app settings first, then cancel the subscription in the App Store and uninstall the app. Canceling alone does not erase your account.
Will I lose access to Fidelity Investments right after I cancel?
No. You keep full access to Fidelity Investments until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.