franceinfo: l’info en continu
App Store · France Télévisions

How to Cancel franceinfo: l’info en continu and Get a Refund

franceinfo: l’info en continu subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about franceinfo: l’info en continu billing.

Cancel franceinfo: l’info en continu on iPhone (iOS)

  1. 1Open the Settings app on your iPhone or iPad.
  2. 2Tap your name at the top of the screen to open your Apple ID.
  3. 3Tap Subscriptions to see every app that bills you through Apple.
  4. 4Find franceinfo: l’info en continu in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
  5. 5Tap Cancel Subscription and confirm. You keep access to franceinfo: l’info en continu until the current billing period ends, then it will not renew.

Cancel franceinfo: l’info en continu on Android

  1. 1Open the Google Play Store app on your Android device.
  2. 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
  3. 3Select franceinfo: l’info en continu from your list of subscriptions.
  4. 4Tap Cancel subscription and choose a reason when prompted.
  5. 5Confirm the cancellation. Uninstalling franceinfo: l’info en continu on its own does not stop billing, you must cancel the subscription here.

How to get a refund for franceinfo: l’info en continu

Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.

iPhone (Apple)

Go to reportaproblem.apple.com, sign in with your Apple ID, find the franceinfo: l’info en continu charge, choose Request a refund, pick a reason and submit.

Android (Google)

Open the Play Store, go to your order history, select the franceinfo: l’info en continu purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.

What franceinfo: l’info en continu users report about billing

Users frequently report technical issues like automatic video playback disrupting other audio, notifications opening in the wrong browser, and bugs affecting navigation. Many complain about the app's lack of customization options, such as inability to hide unwanted topics or disable auto-playing videos. Some criticize editorial choices, including perceived political bias, censorship of comments, and poor content organization.

Automatic video playback disrupts audioNotifications open in wrong browserLacks topic customization options

Summarized from 333 recent 1-3 star reviews. Read them before you renew.

franceinfo: l’info en continu cancellation: frequently asked questions

Does canceling franceinfo: l’info en continu stop the charges immediately?

No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date franceinfo: l’info en continu will not charge you again. If you were charged unexpectedly, request a refund separately.

Can I get a refund from franceinfo: l’info en continu?

Refunds are handled by Apple or Google, not by franceinfo: l’info en continu directly. On iPhone, go to reportaproblem.apple.com, sign in, find the franceinfo: l’info en continu charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.

Why is franceinfo: l’info en continu still charging me after I canceled?

The most common causes: the cancellation did not finish (check that Subscriptions shows franceinfo: l’info en continu as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the App Store subscription settings to be sure.

How do I delete my franceinfo: l’info en continu account?

Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the franceinfo: l’info en continu app settings first, then cancel the subscription in the App Store and uninstall the app. Canceling alone does not erase your account.

Will I lose access to franceinfo: l’info en continu right after I cancel?

No. You keep full access to franceinfo: l’info en continu until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.

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