How to Cancel Hermes Paket and Get a Refund
Hermes Paket subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about Hermes Paket billing.
Cancel Hermes Paket on iPhone (iOS)
- 1Open the Settings app on your iPhone or iPad.
- 2Tap your name at the top of the screen to open your Apple ID.
- 3Tap Subscriptions to see every app that bills you through Apple.
- 4Find Hermes Paket in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
- 5Tap Cancel Subscription and confirm. You keep access to Hermes Paket until the current billing period ends, then it will not renew.
Cancel Hermes Paket on Android
- 1Open the Google Play Store app on your Android device.
- 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
- 3Select Hermes Paket from your list of subscriptions.
- 4Tap Cancel subscription and choose a reason when prompted.
- 5Confirm the cancellation. Uninstalling Hermes Paket on its own does not stop billing, you must cancel the subscription here.
How to get a refund for Hermes Paket
Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.
Go to reportaproblem.apple.com, sign in with your Apple ID, find the Hermes Paket charge, choose Request a refund, pick a reason and submit.
Open the Play Store, go to your order history, select the Hermes Paket purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.
What Hermes Paket users report about billing
Users frequently complain about unreliable delivery, with packages marked as delivered when they were not. The app is criticized for missing features like package redirection and poor functionality, including login issues and lack of updates. Many also report poor customer service and unhelpful support.
Summarized from 351 recent 1-3 star reviews. Read them before you renew.
Hermes Paket cancellation: frequently asked questions
Does canceling Hermes Paket stop the charges immediately?
No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date Hermes Paket will not charge you again. If you were charged unexpectedly, request a refund separately.
Can I get a refund from Hermes Paket?
Refunds are handled by Apple or Google, not by Hermes Paket directly. On iPhone, go to reportaproblem.apple.com, sign in, find the Hermes Paket charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.
Why is Hermes Paket still charging me after I canceled?
The most common causes: the cancellation did not finish (check that Subscriptions shows Hermes Paket as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the App Store subscription settings to be sure.
How do I delete my Hermes Paket account?
Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the Hermes Paket app settings first, then cancel the subscription in the App Store and uninstall the app. Canceling alone does not erase your account.
Will I lose access to Hermes Paket right after I cancel?
No. You keep full access to Hermes Paket until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.