How to Cancel CTV News: Canada, Local, World and Get a Refund
CTV News: Canada, Local, World subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about CTV News: Canada, Local, World billing.
Cancel CTV News: Canada, Local, World on iPhone (iOS)
- 1Open the Settings app on your iPhone or iPad.
- 2Tap your name at the top of the screen to open your Apple ID.
- 3Tap Subscriptions to see every app that bills you through Apple.
- 4Find CTV News: Canada, Local, World in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
- 5Tap Cancel Subscription and confirm. You keep access to CTV News: Canada, Local, World until the current billing period ends, then it will not renew.
Cancel CTV News: Canada, Local, World on Android
- 1Open the Google Play Store app on your Android device.
- 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
- 3Select CTV News: Canada, Local, World from your list of subscriptions.
- 4Tap Cancel subscription and choose a reason when prompted.
- 5Confirm the cancellation. Uninstalling CTV News: Canada, Local, World on its own does not stop billing, you must cancel the subscription here.
How to get a refund for CTV News: Canada, Local, World
Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.
Go to reportaproblem.apple.com, sign in with your Apple ID, find the CTV News: Canada, Local, World charge, choose Request a refund, pick a reason and submit.
Open the Play Store, go to your order history, select the CTV News: Canada, Local, World purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.
What CTV News: Canada, Local, World users report about billing
Users frequently complain about the app's recent update making navigation difficult and cluttered with too many videos. Many report issues with sharing articles, biased reporting, and technical problems like stories not loading or auto-playing videos. The lack of search functionality and dark mode are also common frustrations.
Summarized from 63 recent 1-3 star reviews. Read them before you renew.
CTV News: Canada, Local, World cancellation: frequently asked questions
Does canceling CTV News: Canada, Local, World stop the charges immediately?
No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date CTV News: Canada, Local, World will not charge you again. If you were charged unexpectedly, request a refund separately.
Can I get a refund from CTV News: Canada, Local, World?
Refunds are handled by Apple or Google, not by CTV News: Canada, Local, World directly. On iPhone, go to reportaproblem.apple.com, sign in, find the CTV News: Canada, Local, World charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.
Why is CTV News: Canada, Local, World still charging me after I canceled?
The most common causes: the cancellation did not finish (check that Subscriptions shows CTV News: Canada, Local, World as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the App Store subscription settings to be sure.
How do I delete my CTV News: Canada, Local, World account?
Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the CTV News: Canada, Local, World app settings first, then cancel the subscription in the App Store and uninstall the app. Canceling alone does not erase your account.
Will I lose access to CTV News: Canada, Local, World right after I cancel?
No. You keep full access to CTV News: Canada, Local, World until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.