How to Cancel Google Health (Fitbit) and Get a Refund
Google Health (Fitbit) subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about Google Health (Fitbit) billing.
Cancel Google Health (Fitbit) on iPhone (iOS)
- 1Open the Settings app on your iPhone or iPad.
- 2Tap your name at the top of the screen to open your Apple ID.
- 3Tap Subscriptions to see every app that bills you through Apple.
- 4Find Google Health (Fitbit) in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
- 5Tap Cancel Subscription and confirm. You keep access to Google Health (Fitbit) until the current billing period ends, then it will not renew.
Cancel Google Health (Fitbit) on Android
- 1Open the Google Play Store app on your Android device.
- 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
- 3Select Google Health (Fitbit) from your list of subscriptions.
- 4Tap Cancel subscription and choose a reason when prompted.
- 5Confirm the cancellation. Uninstalling Google Health (Fitbit) on its own does not stop billing, you must cancel the subscription here.
How to get a refund for Google Health (Fitbit)
Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.
Go to reportaproblem.apple.com, sign in with your Apple ID, find the Google Health (Fitbit) charge, choose Request a refund, pick a reason and submit.
Open the Play Store, go to your order history, select the Google Health (Fitbit) purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.
What Google Health (Fitbit) users report about billing
Users are highly dissatisfied with the Google Health (Fitbit) app, citing poor interface design, inaccurate tracking, and difficulty navigating the app. Many complain that the app is glitchy, lacks essential features from the original Fitbit app, and fails to sync data properly.
Summarized from 479 recent 1-3 star reviews. Read them before you renew.
Google Health (Fitbit) cancellation: frequently asked questions
Does canceling Google Health (Fitbit) stop the charges immediately?
No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date Google Health (Fitbit) will not charge you again. If you were charged unexpectedly, request a refund separately.
Can I get a refund from Google Health (Fitbit)?
Refunds are handled by Apple or Google, not by Google Health (Fitbit) directly. On iPhone, go to reportaproblem.apple.com, sign in, find the Google Health (Fitbit) charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.
Why is Google Health (Fitbit) still charging me after I canceled?
The most common causes: the cancellation did not finish (check that Subscriptions shows Google Health (Fitbit) as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the App Store subscription settings to be sure.
How do I delete my Google Health (Fitbit) account?
Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the Google Health (Fitbit) app settings first, then cancel the subscription in the App Store and uninstall the app. Canceling alone does not erase your account.
Will I lose access to Google Health (Fitbit) right after I cancel?
No. You keep full access to Google Health (Fitbit) until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.