How to Cancel Deputy: Roster & Shift Planner and Get a Refund
Deputy: Roster & Shift Planner subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about Deputy: Roster & Shift Planner billing.
Cancel Deputy: Roster & Shift Planner on iPhone (iOS)
- 1Open the Settings app on your iPhone or iPad.
- 2Tap your name at the top of the screen to open your Apple ID.
- 3Tap Subscriptions to see every app that bills you through Apple.
- 4Find Deputy: Roster & Shift Planner in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
- 5Tap Cancel Subscription and confirm. You keep access to Deputy: Roster & Shift Planner until the current billing period ends, then it will not renew.
Cancel Deputy: Roster & Shift Planner on Android
- 1Open the Google Play Store app on your Android device.
- 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
- 3Select Deputy: Roster & Shift Planner from your list of subscriptions.
- 4Tap Cancel subscription and choose a reason when prompted.
- 5Confirm the cancellation. Uninstalling Deputy: Roster & Shift Planner on its own does not stop billing, you must cancel the subscription here.
How to get a refund for Deputy: Roster & Shift Planner
Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.
Go to reportaproblem.apple.com, sign in with your Apple ID, find the Deputy: Roster & Shift Planner charge, choose Request a refund, pick a reason and submit.
Open the Play Store, go to your order history, select the Deputy: Roster & Shift Planner purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.
What Deputy: Roster & Shift Planner users report about billing
Users frequently complain about app glitches, crashes, and slow performance, especially after recent updates. Many find the app's scheduling features unintuitive and lacking basic functionality compared to the web version. Additionally, there are concerns about excessive notifications, high costs, and compatibility issues with older devices.
Summarized from 101 recent 1-3 star reviews. Read them before you renew.
Deputy: Roster & Shift Planner cancellation: frequently asked questions
Does canceling Deputy: Roster & Shift Planner stop the charges immediately?
No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date Deputy: Roster & Shift Planner will not charge you again. If you were charged unexpectedly, request a refund separately.
Can I get a refund from Deputy: Roster & Shift Planner?
Refunds are handled by Apple or Google, not by Deputy: Roster & Shift Planner directly. On iPhone, go to reportaproblem.apple.com, sign in, find the Deputy: Roster & Shift Planner charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.
Why is Deputy: Roster & Shift Planner still charging me after I canceled?
The most common causes: the cancellation did not finish (check that Subscriptions shows Deputy: Roster & Shift Planner as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the App Store subscription settings to be sure.
How do I delete my Deputy: Roster & Shift Planner account?
Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the Deputy: Roster & Shift Planner app settings first, then cancel the subscription in the App Store and uninstall the app. Canceling alone does not erase your account.
Will I lose access to Deputy: Roster & Shift Planner right after I cancel?
No. You keep full access to Deputy: Roster & Shift Planner until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.