How to Cancel Hole People and Get a Refund
Hole People subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about Hole People billing.
Cancel Hole People on iPhone (iOS)
- 1Open the Settings app on your iPhone or iPad.
- 2Tap your name at the top of the screen to open your Apple ID.
- 3Tap Subscriptions to see every app that bills you through Apple.
- 4Find Hole People in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
- 5Tap Cancel Subscription and confirm. You keep access to Hole People until the current billing period ends, then it will not renew.
Cancel Hole People on Android
- 1Open the Google Play Store app on your Android device.
- 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
- 3Select Hole People from your list of subscriptions.
- 4Tap Cancel subscription and choose a reason when prompted.
- 5Confirm the cancellation. Uninstalling Hole People on its own does not stop billing, you must cancel the subscription here.
How to get a refund for Hole People
Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.
Go to reportaproblem.apple.com, sign in with your Apple ID, find the Hole People charge, choose Request a refund, pick a reason and submit.
Open the Play Store, go to your order history, select the Hole People purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.
What Hole People users report about billing
Users frequently complain about the game becoming excessively difficult or impossible to progress without spending money, often due to timers added in updates. Many report technical issues like crashes, glitches, and unresponsive support. Ads, intrusive mini-games, and unfair monetization practices (like double billing or lost coins) are also major frustrations.
Summarized from 330 recent 1-3 star reviews. Read them before you renew.
Hole People cancellation: frequently asked questions
Does canceling Hole People stop the charges immediately?
No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date Hole People will not charge you again. If you were charged unexpectedly, request a refund separately.
Can I get a refund from Hole People?
Refunds are handled by Apple or Google, not by Hole People directly. On iPhone, go to reportaproblem.apple.com, sign in, find the Hole People charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.
Why is Hole People still charging me after I canceled?
The most common causes: the cancellation did not finish (check that Subscriptions shows Hole People as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the App Store subscription settings to be sure.
How do I delete my Hole People account?
Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the Hole People app settings first, then cancel the subscription in the App Store and uninstall the app. Canceling alone does not erase your account.
Will I lose access to Hole People right after I cancel?
No. You keep full access to Hole People until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.