How to Cancel FaceAI - AI Photos & Video Gen and Get a Refund
FaceAI - AI Photos & Video Gen subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about FaceAI - AI Photos & Video Gen billing.
Cancel FaceAI - AI Photos & Video Gen on iPhone (iOS)
- 1Open the Settings app on your iPhone or iPad.
- 2Tap your name at the top of the screen to open your Apple ID.
- 3Tap Subscriptions to see every app that bills you through Apple.
- 4Find FaceAI - AI Photos & Video Gen in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
- 5Tap Cancel Subscription and confirm. You keep access to FaceAI - AI Photos & Video Gen until the current billing period ends, then it will not renew.
Cancel FaceAI - AI Photos & Video Gen on Android
- 1Open the Google Play Store app on your Android device.
- 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
- 3Select FaceAI - AI Photos & Video Gen from your list of subscriptions.
- 4Tap Cancel subscription and choose a reason when prompted.
- 5Confirm the cancellation. Uninstalling FaceAI - AI Photos & Video Gen on its own does not stop billing, you must cancel the subscription here.
How to get a refund for FaceAI - AI Photos & Video Gen
Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.
Go to reportaproblem.apple.com, sign in with your Apple ID, find the FaceAI - AI Photos & Video Gen charge, choose Request a refund, pick a reason and submit.
Open the Play Store, go to your order history, select the FaceAI - AI Photos & Video Gen purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.
What FaceAI - AI Photos & Video Gen users report about billing
Users report that the app frequently fails to function, with issues like photos not loading and constant errors. Many complain about paid subscriptions being required even for basic features, and some describe the app as a scam due to inability to get refunds.
Summarized from 15 recent 1-3 star reviews. Read them before you renew.
FaceAI - AI Photos & Video Gen cancellation: frequently asked questions
Does canceling FaceAI - AI Photos & Video Gen stop the charges immediately?
No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date FaceAI - AI Photos & Video Gen will not charge you again. If you were charged unexpectedly, request a refund separately.
Can I get a refund from FaceAI - AI Photos & Video Gen?
Refunds are handled by Apple or Google, not by FaceAI - AI Photos & Video Gen directly. On iPhone, go to reportaproblem.apple.com, sign in, find the FaceAI - AI Photos & Video Gen charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.
Why is FaceAI - AI Photos & Video Gen still charging me after I canceled?
The most common causes: the cancellation did not finish (check that Subscriptions shows FaceAI - AI Photos & Video Gen as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the App Store subscription settings to be sure.
How do I delete my FaceAI - AI Photos & Video Gen account?
Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the FaceAI - AI Photos & Video Gen app settings first, then cancel the subscription in the App Store and uninstall the app. Canceling alone does not erase your account.
Will I lose access to FaceAI - AI Photos & Video Gen right after I cancel?
No. You keep full access to FaceAI - AI Photos & Video Gen until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.