GOV.UK One Login
App Store · Government Digital Service

Is GOV.UK One Login Safe for Kids?

Generally Suitable for Families
4+
official age rating
Utilities
category

Age rating is set by App Store, not by Unstar. This page explains it and adds what parents report in reviews. Not affiliated with Government Digital Service.

What GOV.UK One Login's age rating means

GOV.UK One Login holds a family-friendly 4+ rating on the App Store. It is broadly appropriate, but a low age rating does not remove every risk: check whether it has chat, ads, or in-app purchases below.

What parents and users report about GOV.UK One Login

Users frequently complain about difficulties with identity verification, particularly when scanning passports or taking selfies. Many find the app's instructions unclear and the overall process unnecessarily complicated. Technical issues like errors during photo verification and compatibility problems with iOS updates are also common frustrations.

Difficult identity verificationUnclear instructionsTechnical errors

Summarized from 389 recent 1-3 star reviews. These are user reports, not verified claims.

How to keep your child safe with GOV.UK One Login

iPhone (Screen Time)

Settings, Screen Time, Content & Privacy Restrictions. Set an age limit for apps, require Ask to Buy for purchases, and restrict or remove GOV.UK One Login if it is above your child's age.

Android (Family Link)

Use Google Family Link to approve installs, set a Play Store content rating limit, require purchase approval, and block or uninstall GOV.UK One Login on your child's device.

GOV.UK One Login for kids: frequently asked questions

Is GOV.UK One Login safe for kids?

GOV.UK One Login carries a family-friendly official rating (4+) on the App Store. That makes it broadly suitable, but even family-rated apps can include chat, ads, or in-app purchases, so check the factors below.

What age rating does GOV.UK One Login have?

The App Store rates GOV.UK One Login as 4+. This is the store's own content rating, set from the app's features and content, not our opinion. Use it as the starting point for whether it fits your child's age.

Can my child use GOV.UK One Login safely?

If you decide to allow it, use device parental controls: Screen Time and Content & Privacy Restrictions on iPhone, or Family Link and Play Store parental controls on Android. Turn on purchase approval, set age-appropriate content limits, and keep the account under your family group so you can see activity.

How do I block or remove GOV.UK One Login from my child's phone?

On iPhone, open Settings, Screen Time, Content & Privacy Restrictions, then restrict or delete the app and block reinstalling it. On Android, open Family Link, select your child, find GOV.UK One Login and block or uninstall it. You can also set a store age limit so apps above your child's age cannot be installed.

Read the full review breakdown for GOV.UK One Login
Every 1-3 star review, grouped by complaint, with filters and search.
See all reviews