Bose SoundTouch

iOS

Bose Corporation

5.0

(1,115 total reviews)

Music

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Negative Reviews

negative reviews found

What users complain about in Bose SoundTouch

Users frequently report that the Bose SoundTouch app is unreliable, with frequent connectivity issues and speakers not being recognized. Many complain about poor customer service and lack of meaningful updates to fix long-standing bugs. Additionally, the app lacks key features like full remote control functionality and support for popular music services like Apple Music.

App connectivity issuesHigh
Poor customer serviceMedium
Missing key featuresMedium

AI summary of 18 recent 1-3 star reviews. Read the full reviews below.

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Frequently Asked Questions

What do users complain about most in Bose SoundTouch?

Negative reviews on Bose SoundTouch cluster around recurring complaint patterns visible in the 1-3 star reviews above. Common themes include app crashes, missing features, billing issues, and update regressions. Browse the negative reviews on this page to see the specific issues real users in App Store are reporting.

How is Bose SoundTouch rated on App Store?

Bose SoundTouch has an average rating of 4.7 stars from 1,115 ratings on App Store. The negative review breakdown above shows the 1-3 star reviews that the headline rating averages out, grouped by complaint type so you can see what users actually struggle with.

Why does Bose SoundTouch have negative reviews?

Even apps with strong overall ratings accumulate 1-3 star reviews when users hit specific issues. For Bose SoundTouch, the negative reviews on this page reveal the friction points that the marketing pages and headline rating do not show. Reading the actual complaints surfaces patterns weeks before they appear in app store rating averages.

Is Bose SoundTouch worth installing in 2026?

Bose SoundTouch is highly-rated overall with 4.7 stars. The negative reviews above are useful for understanding the specific edge cases (paywalls, account recovery, regional restrictions) that the high average rating hides. Worth installing for most users in this category.

What are alternatives to Bose SoundTouch?

Browse the Music category to compare Bose SoundTouch against similar apps with their own complaint patterns. The category leaderboard ranks apps by negative review ratio so you can spot which alternatives have fewer recurring complaints.