DoorDash - Food Delivery

iOS

DoorDash, Inc.

5.0

(484,549 total reviews)

Food & Drink

View on App Store View Analytics

Negative Reviews

negative reviews found

What users complain about in DoorDash - Food Delivery

Users frequently complain about long delivery times, poor customer service, and app glitches. Many report issues with refunds, misleading promotions, and high fees. Technical problems like crashes, payment errors, and difficulty contacting support are also common.

Long delivery timesHigh
Poor customer serviceHigh
App glitches and crashesMedium

AI summary of 333 recent 1-3 star reviews. Read the full reviews below.

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Frequently Asked Questions

What do users complain about most in DoorDash - Food Delivery?

Negative reviews on DoorDash - Food Delivery cluster around recurring complaint patterns visible in the 1-3 star reviews above. Common themes include app crashes, missing features, billing issues, and update regressions. Browse the negative reviews on this page to see the specific issues real users in App Store are reporting.

How is DoorDash - Food Delivery rated on App Store?

DoorDash - Food Delivery has an average rating of 4.7 stars from 484,549 ratings on App Store. The negative review breakdown above shows the 1-3 star reviews that the headline rating averages out, grouped by complaint type so you can see what users actually struggle with.

Why does DoorDash - Food Delivery have negative reviews?

Even apps with strong overall ratings accumulate 1-3 star reviews when users hit specific issues. For DoorDash - Food Delivery, the negative reviews on this page reveal the friction points that the marketing pages and headline rating do not show. Reading the actual complaints surfaces patterns weeks before they appear in app store rating averages.

Is DoorDash - Food Delivery worth installing in 2026?

DoorDash - Food Delivery is highly-rated overall with 4.7 stars. The negative reviews above are useful for understanding the specific edge cases (paywalls, account recovery, regional restrictions) that the high average rating hides. Worth installing for most users in this category.

What are alternatives to DoorDash - Food Delivery?

Browse the Food & Drink category to compare DoorDash - Food Delivery against similar apps with their own complaint patterns. The category leaderboard ranks apps by negative review ratio so you can spot which alternatives have fewer recurring complaints.