How to Cancel EVENTIM PL: We have your tix! and Get a Refund
EVENTIM PL: We have your tix! subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about EVENTIM PL: We have your tix! billing.
Cancel EVENTIM PL: We have your tix! on iPhone (iOS)
- 1Open the Settings app on your iPhone or iPad.
- 2Tap your name at the top of the screen to open your Apple ID.
- 3Tap Subscriptions to see every app that bills you through Apple.
- 4Find EVENTIM PL: We have your tix! in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
- 5Tap Cancel Subscription and confirm. You keep access to EVENTIM PL: We have your tix! until the current billing period ends, then it will not renew.
Cancel EVENTIM PL: We have your tix! on Android
- 1Open the Google Play Store app on your Android device.
- 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
- 3Select EVENTIM PL: We have your tix! from your list of subscriptions.
- 4Tap Cancel subscription and choose a reason when prompted.
- 5Confirm the cancellation. Uninstalling EVENTIM PL: We have your tix! on its own does not stop billing, you must cancel the subscription here.
How to get a refund for EVENTIM PL: We have your tix!
Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.
Go to reportaproblem.apple.com, sign in with your Apple ID, find the EVENTIM PL: We have your tix! charge, choose Request a refund, pick a reason and submit.
Open the Play Store, go to your order history, select the EVENTIM PL: We have your tix! purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.
What EVENTIM PL: We have your tix! users report about billing
Users frequently complain about the app's poor functionality, including crashes, slow performance, and unresponsive interface. Many are frustrated by the mandatory use of the app for ticket access, inability to transfer or resell tickets easily, and lack of offline ticket storage. Additional issues include confusing UI, forced account creation, and problems with ticket QR codes not displaying or working properly.
Summarized from 56 recent 1-3 star reviews. Read them before you renew.
EVENTIM PL: We have your tix! cancellation: frequently asked questions
Does canceling EVENTIM PL: We have your tix! stop the charges immediately?
No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date EVENTIM PL: We have your tix! will not charge you again. If you were charged unexpectedly, request a refund separately.
Can I get a refund from EVENTIM PL: We have your tix!?
Refunds are handled by Apple or Google, not by EVENTIM PL: We have your tix! directly. On iPhone, go to reportaproblem.apple.com, sign in, find the EVENTIM PL: We have your tix! charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.
Why is EVENTIM PL: We have your tix! still charging me after I canceled?
The most common causes: the cancellation did not finish (check that Subscriptions shows EVENTIM PL: We have your tix! as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the App Store subscription settings to be sure.
How do I delete my EVENTIM PL: We have your tix! account?
Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the EVENTIM PL: We have your tix! app settings first, then cancel the subscription in the App Store and uninstall the app. Canceling alone does not erase your account.
Will I lose access to EVENTIM PL: We have your tix! right after I cancel?
No. You keep full access to EVENTIM PL: We have your tix! until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.