How to Cancel Shazam: Identify Songs and Get a Refund
Shazam: Identify Songs subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about Shazam: Identify Songs billing.
Cancel Shazam: Identify Songs on iPhone (iOS)
- 1Open the Settings app on your iPhone or iPad.
- 2Tap your name at the top of the screen to open your Apple ID.
- 3Tap Subscriptions to see every app that bills you through Apple.
- 4Find Shazam: Identify Songs in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
- 5Tap Cancel Subscription and confirm. You keep access to Shazam: Identify Songs until the current billing period ends, then it will not renew.
Cancel Shazam: Identify Songs on Android
- 1Open the Google Play Store app on your Android device.
- 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
- 3Select Shazam: Identify Songs from your list of subscriptions.
- 4Tap Cancel subscription and choose a reason when prompted.
- 5Confirm the cancellation. Uninstalling Shazam: Identify Songs on its own does not stop billing, you must cancel the subscription here.
How to get a refund for Shazam: Identify Songs
Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.
Go to reportaproblem.apple.com, sign in with your Apple ID, find the Shazam: Identify Songs charge, choose Request a refund, pick a reason and submit.
Open the Play Store, go to your order history, select the Shazam: Identify Songs purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.
What Shazam: Identify Songs users report about billing
Users primarily complain about the macOS version of Shazam not recognizing songs, especially from internal audio sources like browsers or streaming apps. Many also report issues with syncing Shazam results across devices or with Apple Music, and some mention the app being slow or inaccurate in identifying songs.
Summarized from 19 recent 1-3 star reviews. Read them before you renew.
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Shazam: Identify Songs cancellation: frequently asked questions
Does canceling Shazam: Identify Songs stop the charges immediately?
No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date Shazam: Identify Songs will not charge you again. If you were charged unexpectedly, request a refund separately.
Can I get a refund from Shazam: Identify Songs?
Refunds are handled by Apple or Google, not by Shazam: Identify Songs directly. On iPhone, go to reportaproblem.apple.com, sign in, find the Shazam: Identify Songs charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.
Why is Shazam: Identify Songs still charging me after I canceled?
The most common causes: the cancellation did not finish (check that Subscriptions shows Shazam: Identify Songs as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the App Store subscription settings to be sure.
How do I delete my Shazam: Identify Songs account?
Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the Shazam: Identify Songs app settings first, then cancel the subscription in the App Store and uninstall the app. Canceling alone does not erase your account.
Will I lose access to Shazam: Identify Songs right after I cancel?
No. You keep full access to Shazam: Identify Songs until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.