How to Cancel Home Connect App and Get a Refund
Home Connect App subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about Home Connect App billing.
Cancel Home Connect App on iPhone (iOS)
- 1Open the Settings app on your iPhone or iPad.
- 2Tap your name at the top of the screen to open your Apple ID.
- 3Tap Subscriptions to see every app that bills you through Apple.
- 4Find Home Connect App in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
- 5Tap Cancel Subscription and confirm. You keep access to Home Connect App until the current billing period ends, then it will not renew.
Cancel Home Connect App on Android
- 1Open the Google Play Store app on your Android device.
- 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
- 3Select Home Connect App from your list of subscriptions.
- 4Tap Cancel subscription and choose a reason when prompted.
- 5Confirm the cancellation. Uninstalling Home Connect App on its own does not stop billing, you must cancel the subscription here.
How to get a refund for Home Connect App
Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.
Go to reportaproblem.apple.com, sign in with your Apple ID, find the Home Connect App charge, choose Request a refund, pick a reason and submit.
Open the Play Store, go to your order history, select the Home Connect App purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.
What Home Connect App users report about billing
Users frequently report issues with app connectivity, including disconnections and difficulties reconnecting after updates. Many complain about missing features like dark mode and poor customer support. Additionally, there are frequent bugs affecting functionality, such as incorrect wash times and lost settings.
Summarized from 129 recent 1-3 star reviews. Read them before you renew.
Home Connect App cancellation: frequently asked questions
Does canceling Home Connect App stop the charges immediately?
No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date Home Connect App will not charge you again. If you were charged unexpectedly, request a refund separately.
Can I get a refund from Home Connect App?
Refunds are handled by Apple or Google, not by Home Connect App directly. On iPhone, go to reportaproblem.apple.com, sign in, find the Home Connect App charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.
Why is Home Connect App still charging me after I canceled?
The most common causes: the cancellation did not finish (check that Subscriptions shows Home Connect App as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the App Store subscription settings to be sure.
How do I delete my Home Connect App account?
Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the Home Connect App app settings first, then cancel the subscription in the App Store and uninstall the app. Canceling alone does not erase your account.
Will I lose access to Home Connect App right after I cancel?
No. You keep full access to Home Connect App until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.