How to Cancel Microsoft Power BI and Get a Refund
Microsoft Power BI subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about Microsoft Power BI billing.
Cancel Microsoft Power BI on iPhone (iOS)
- 1Open the Settings app on your iPhone or iPad.
- 2Tap your name at the top of the screen to open your Apple ID.
- 3Tap Subscriptions to see every app that bills you through Apple.
- 4Find Microsoft Power BI in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
- 5Tap Cancel Subscription and confirm. You keep access to Microsoft Power BI until the current billing period ends, then it will not renew.
Cancel Microsoft Power BI on Android
- 1Open the Google Play Store app on your Android device.
- 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
- 3Select Microsoft Power BI from your list of subscriptions.
- 4Tap Cancel subscription and choose a reason when prompted.
- 5Confirm the cancellation. Uninstalling Microsoft Power BI on its own does not stop billing, you must cancel the subscription here.
How to get a refund for Microsoft Power BI
Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.
Go to reportaproblem.apple.com, sign in with your Apple ID, find the Microsoft Power BI charge, choose Request a refund, pick a reason and submit.
Open the Play Store, go to your order history, select the Microsoft Power BI purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.
What Microsoft Power BI users report about billing
Users frequently complain about the app being slow, crashing, or not opening at all. Many mention limited functionality compared to the web version, such as inability to download data or view certain features. The app is also criticized for being unfriendly and poorly optimized for iPads and MacBooks.
Summarized from 28 recent 1-3 star reviews. Read them before you renew.
Microsoft Power BI cancellation: frequently asked questions
Does canceling Microsoft Power BI stop the charges immediately?
No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date Microsoft Power BI will not charge you again. If you were charged unexpectedly, request a refund separately.
Can I get a refund from Microsoft Power BI?
Refunds are handled by Apple or Google, not by Microsoft Power BI directly. On iPhone, go to reportaproblem.apple.com, sign in, find the Microsoft Power BI charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.
Why is Microsoft Power BI still charging me after I canceled?
The most common causes: the cancellation did not finish (check that Subscriptions shows Microsoft Power BI as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the App Store subscription settings to be sure.
How do I delete my Microsoft Power BI account?
Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the Microsoft Power BI app settings first, then cancel the subscription in the App Store and uninstall the app. Canceling alone does not erase your account.
Will I lose access to Microsoft Power BI right after I cancel?
No. You keep full access to Microsoft Power BI until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.