How to Cancel THE LOUNGE / 더라운지 and Get a Refund
THE LOUNGE / 더라운지 subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about THE LOUNGE / 더라운지 billing.
Cancel THE LOUNGE / 더라운지 on iPhone (iOS)
- 1Open the Settings app on your iPhone or iPad.
- 2Tap your name at the top of the screen to open your Apple ID.
- 3Tap Subscriptions to see every app that bills you through Apple.
- 4Find THE LOUNGE / 더라운지 in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
- 5Tap Cancel Subscription and confirm. You keep access to THE LOUNGE / 더라운지 until the current billing period ends, then it will not renew.
Cancel THE LOUNGE / 더라운지 on Android
- 1Open the Google Play Store app on your Android device.
- 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
- 3Select THE LOUNGE / 더라운지 from your list of subscriptions.
- 4Tap Cancel subscription and choose a reason when prompted.
- 5Confirm the cancellation. Uninstalling THE LOUNGE / 더라운지 on its own does not stop billing, you must cancel the subscription here.
How to get a refund for THE LOUNGE / 더라운지
Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.
Go to reportaproblem.apple.com, sign in with your Apple ID, find the THE LOUNGE / 더라운지 charge, choose Request a refund, pick a reason and submit.
Open the Play Store, go to your order history, select the THE LOUNGE / 더라운지 purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.
What THE LOUNGE / 더라운지 users report about billing
Users report issues with lounge conditions, such as being too small, hot, and having limited food options. The app often fails to work properly, including QR code issues and access problems at certain locations. Additionally, there is confusion and inconvenience around lounge partnerships and ticket changes.
Summarized from 12 recent 1-3 star reviews. Read them before you renew.
THE LOUNGE / 더라운지 cancellation: frequently asked questions
Does canceling THE LOUNGE / 더라운지 stop the charges immediately?
No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date THE LOUNGE / 더라운지 will not charge you again. If you were charged unexpectedly, request a refund separately.
Can I get a refund from THE LOUNGE / 더라운지?
Refunds are handled by Apple or Google, not by THE LOUNGE / 더라운지 directly. On iPhone, go to reportaproblem.apple.com, sign in, find the THE LOUNGE / 더라운지 charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.
Why is THE LOUNGE / 더라운지 still charging me after I canceled?
The most common causes: the cancellation did not finish (check that Subscriptions shows THE LOUNGE / 더라운지 as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the Google Play subscription settings to be sure.
How do I delete my THE LOUNGE / 더라운지 account?
Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the THE LOUNGE / 더라운지 app settings first, then cancel the subscription in the Google Play and uninstall the app. Canceling alone does not erase your account.
Will I lose access to THE LOUNGE / 더라운지 right after I cancel?
No. You keep full access to THE LOUNGE / 더라운지 until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.