How to Cancel Siêu thị GO! and Get a Refund
Siêu thị GO! subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about Siêu thị GO! billing.
Cancel Siêu thị GO! on iPhone (iOS)
- 1Open the Settings app on your iPhone or iPad.
- 2Tap your name at the top of the screen to open your Apple ID.
- 3Tap Subscriptions to see every app that bills you through Apple.
- 4Find Siêu thị GO! in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
- 5Tap Cancel Subscription and confirm. You keep access to Siêu thị GO! until the current billing period ends, then it will not renew.
Cancel Siêu thị GO! on Android
- 1Open the Google Play Store app on your Android device.
- 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
- 3Select Siêu thị GO! from your list of subscriptions.
- 4Tap Cancel subscription and choose a reason when prompted.
- 5Confirm the cancellation. Uninstalling Siêu thị GO! on its own does not stop billing, you must cancel the subscription here.
How to get a refund for Siêu thị GO!
Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.
Go to reportaproblem.apple.com, sign in with your Apple ID, find the Siêu thị GO! charge, choose Request a refund, pick a reason and submit.
Open the Play Store, go to your order history, select the Siêu thị GO! purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.
What Siêu thị GO! users report about billing
Users frequently complain about delivery issues, including orders not arriving, being late, or missing items. Many report app malfunctions like payment errors, inability to cancel orders, and poor search functionality. Some also mention receiving expired or spoiled products.
Summarized from 382 recent 1-3 star reviews. Read them before you renew.
Siêu thị GO! cancellation: frequently asked questions
Does canceling Siêu thị GO! stop the charges immediately?
No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date Siêu thị GO! will not charge you again. If you were charged unexpectedly, request a refund separately.
Can I get a refund from Siêu thị GO!?
Refunds are handled by Apple or Google, not by Siêu thị GO! directly. On iPhone, go to reportaproblem.apple.com, sign in, find the Siêu thị GO! charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.
Why is Siêu thị GO! still charging me after I canceled?
The most common causes: the cancellation did not finish (check that Subscriptions shows Siêu thị GO! as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the Google Play subscription settings to be sure.
How do I delete my Siêu thị GO! account?
Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the Siêu thị GO! app settings first, then cancel the subscription in the Google Play and uninstall the app. Canceling alone does not erase your account.
Will I lose access to Siêu thị GO! right after I cancel?
No. You keep full access to Siêu thị GO! until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.