How to Cancel Carrefour & sa carte Club and Get a Refund
Carrefour & sa carte Club subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about Carrefour & sa carte Club billing.
Cancel Carrefour & sa carte Club on iPhone (iOS)
- 1Open the Settings app on your iPhone or iPad.
- 2Tap your name at the top of the screen to open your Apple ID.
- 3Tap Subscriptions to see every app that bills you through Apple.
- 4Find Carrefour & sa carte Club in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
- 5Tap Cancel Subscription and confirm. You keep access to Carrefour & sa carte Club until the current billing period ends, then it will not renew.
Cancel Carrefour & sa carte Club on Android
- 1Open the Google Play Store app on your Android device.
- 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
- 3Select Carrefour & sa carte Club from your list of subscriptions.
- 4Tap Cancel subscription and choose a reason when prompted.
- 5Confirm the cancellation. Uninstalling Carrefour & sa carte Club on its own does not stop billing, you must cancel the subscription here.
How to get a refund for Carrefour & sa carte Club
Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.
Go to reportaproblem.apple.com, sign in with your Apple ID, find the Carrefour & sa carte Club charge, choose Request a refund, pick a reason and submit.
Open the Play Store, go to your order history, select the Carrefour & sa carte Club purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.
What Carrefour & sa carte Club users report about billing
Users frequently report persistent technical issues with the Carrefour Club card app, including inaccessible loyalty rewards, missing purchase history, and malfunctioning features like the savings pot and coupons. Many express frustration over unresolved bugs lasting weeks or months, impacting their ability to use the app for shopping or accessing benefits. Some also mention problems with delivery slots, product availability, and poor customer service responsiveness.
Summarized from 279 recent 1-3 star reviews. Read them before you renew.
Carrefour & sa carte Club cancellation: frequently asked questions
Does canceling Carrefour & sa carte Club stop the charges immediately?
No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date Carrefour & sa carte Club will not charge you again. If you were charged unexpectedly, request a refund separately.
Can I get a refund from Carrefour & sa carte Club?
Refunds are handled by Apple or Google, not by Carrefour & sa carte Club directly. On iPhone, go to reportaproblem.apple.com, sign in, find the Carrefour & sa carte Club charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.
Why is Carrefour & sa carte Club still charging me after I canceled?
The most common causes: the cancellation did not finish (check that Subscriptions shows Carrefour & sa carte Club as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the Google Play subscription settings to be sure.
How do I delete my Carrefour & sa carte Club account?
Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the Carrefour & sa carte Club app settings first, then cancel the subscription in the Google Play and uninstall the app. Canceling alone does not erase your account.
Will I lose access to Carrefour & sa carte Club right after I cancel?
No. You keep full access to Carrefour & sa carte Club until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.